Value | Category | Cases | |
---|---|---|---|
1 | 01 - Don't know about service or platform | 34 |
16.7%
|
2 | 02 - Don’t know how to register/use the service or platform | 6 |
3%
|
3 | 03 - Prefer offline or face-to-face consultation | 90 |
44.3%
|
4 | 04 - Don’t trust quality/reliability | 2 |
1%
|
5 | 05 - Too expensive | 0 |
0%
|
6 | 06 - No internet access | 2 |
1%
|
7 | 07 - Limited internet access/Low bandwidth | 0 |
0%
|
8 | 08 - No device/Device cannot support | 2 |
1%
|
9 | 09 - Concern about security of personal data | 0 |
0%
|
10 | 10 - Others (specify) | 0 |
0%
|
12 | 12 - Process bit complicated | 2 |
1%
|
99 | 99 - Not necessary/ Nothing required | 65 |
32%
|
Sysmiss | 844 |