| Value | Category |
|---|---|
| 1 | Not relevant; did not have to use it |
| 2 | Don’t know if such services can be accessed online |
| 3 | Internet connection I have makes it difficult to access such services |
| 4 | ICT device I have is not possible to access such service |
| 5 | Don’t trust the quality/reliability of the services |
| 95 | Others |
| Sysmiss |