Value | Category | Cases | |
---|---|---|---|
-9 | Don't know (spontaneous) | 0 |
0%
|
-7 | Does not apply (spontaneous) | 14 |
3%
|
1 | We fixed it but did not take further action | 29 |
6.2%
|
2 | We fixed it and took action to make sure it did not happen again | 165 |
35.2%
|
3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 257 |
54.8%
|
4 | No action was taken | 4 |
0.9%
|
Sysmiss | 381 |