Value | Category | Cases | |
---|---|---|---|
-9 | Don't know (spontaneous) | 57 |
1.9%
|
-7 | DOES NOT APPLY (SPONTANEOUS) | 133 |
4.5%
|
1 | We fixed it but did not take further action | 120 |
4.1%
|
2 | We fixed it and took action to make sure it did not happen again | 1005 |
34%
|
3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 1593 |
53.9%
|
4 | No action was taken | 47 |
1.6%
|