Value | Category | Cases | |
---|---|---|---|
-9 | Don't know (spontaneous) | 15 |
3.5%
|
-7 | Does not apply (spontaneous) | 124 |
28.6%
|
1 | We fixed it but did not take further action | 80 |
18.5%
|
2 | We fixed it and took action to make sure it did not happen again | 90 |
20.8%
|
3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 50 |
11.5%
|
4 | No action was taken | 74 |
17.1%
|
Sysmiss | 165 |