Value | Category | Cases | |
---|---|---|---|
-9 | Don't know (spontaneous) | 25 |
4.6%
|
-7 | Does not apply (spontaneous) | 160 |
29.2%
|
1 | We fixed it but did not take further action | 53 |
9.7%
|
2 | We fixed it and took action to make sure it did not happen again | 101 |
18.4%
|
3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 172 |
31.4%
|
4 | No action was taken | 37 |
6.8%
|
Sysmiss | 480 |