Value | Category | Cases | |
---|---|---|---|
-9 | Don't know (spontaneous) | 8 |
0.7%
|
-7 | Does not apply (spontaneous) | 164 |
13.7%
|
1 | We fixed it but did not take further action | 21 |
1.8%
|
2 | We fixed it and took action to make sure it did not happen again | 142 |
11.9%
|
3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 859 |
71.9%
|
4 | No action was taken | 1 |
0.1%
|
Sysmiss | 994 |