| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 13 |
11.1%
|
| -5 | Refund still outstanding | 66 |
56.4%
|
| 1 | One week or less | 0 |
0%
|
| 4 | 6 |
5.1%
|
|
| 6 | 3 |
2.6%
|
|
| 7 | 1 |
0.9%
|
|
| 8 | 7 |
6%
|
|
| 10 | 2 |
1.7%
|
|
| 12 | 3 |
2.6%
|
|
| 15 | 1 |
0.9%
|
|
| 18 | 1 |
0.9%
|
|
| 20 | 1 |
0.9%
|
|
| 23 | 1 |
0.9%
|
|
| 24 | 3 |
2.6%
|
|
| 36 | 1 |
0.9%
|
|
| 40 | 1 |
0.9%
|
|
| 48 | 2 |
1.7%
|
|
| 50 | 1 |
0.9%
|
|
| 54 | 1 |
0.9%
|
|
| 60 | 1 |
0.9%
|
|
| 72 | 2 |
1.7%
|
|
| Sysmiss | 475 |