| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 11 |
1.9%
|
| -7 | There is only one available internet provider | 9 |
1.5%
|
| 1 | Unable to change provider | 33 |
5.6%
|
| 2 | With some difficulty | 91 |
15.4%
|
| 3 | With little difficulty | 44 |
7.4%
|
| 4 | With no difficulty at all | 404 |
68.2%
|