| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 16 | 
                                    
                                    2.2%
                                 | 
| -7 | Does not apply (spontaneous) | 148 | 
                                    
                                    20%
                                 | 
| 1 | We fixed it but did not take further action | 57 | 
                                    
                                    7.7%
                                 | 
| 2 | We fixed it and took action to make sure it did not happen again | 279 | 
                                    
                                    37.7%
                                 | 
| 3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 230 | 
                                    
                                    31%
                                 | 
| 4 | No action was taken | 11 | 
                                    
                                    1.5%
                                 | 
| Sysmiss | 675 |