| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 190 | 
                                    
                                    13.4%
                                 | 
| -7 | There is only one available internet provider | 169 | 
                                    
                                    11.9%
                                 | 
| 1 | Unable to change provider | 182 | 
                                    
                                    12.9%
                                 | 
| 2 | With some difficulty | 280 | 
                                    
                                    19.8%
                                 | 
| 3 | With little difficulty | 143 | 
                                    
                                    10.1%
                                 | 
| 4 | With no difficulty at all | 452 | 
                                    
                                    31.9%
                                 |