JOR_2022_FTF_v01_M
Data for Find the Fake: Boosting Resistance to Health Misinformation in Jordan with a WhatsApp Chatbot Game, 2022
Name | Country code |
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Jordan | JOR |
Other Household Survey [hh/oth]
The proliferation of mis- and disinformation threatens to erode the credibility of public institutions and limit their capacity to implement policies that enhance public well-being. While misinformation represents an urgent global challenge, relatively little research has examined solutions in low- and middle-income countries. We experimentally test the impact of a novel WhatsApp chatbot game prebunking inoculation intervention in Jordan to boost capacity to identify common misinformation techniques and reduce the likelihood of sharing misleading headlines with others?effectively ‘inoculating’ them against misinformation. A sample of 2,851 participants was recruited online and randomly assigned to five study arms: (1) comprehensive game-based inoculation, (2) brief game-based inoculation that highlighted examples of only misinformation, (3) infographics-based inoculation, (4) exposure to placebo infographics unrelated to misinformation, and (5) pure control. To evaluate the impact of our intervention, we assess two main outcomes: (i) ability to accurately discern headlines using misinformation techniques and headlines that do not use misinformation techniques, and (ii) discernment in sharing the two types of headlines.
Sample survey data [ssd]
Edited, anonymized dataset for public distribution.
2022-11-30
Name | Affiliation |
---|---|
Michelle Dugas | mdugas@worldbank.org |
Daniel Pinzon | dpinzonhernandez@worldbank.org |
JungKyu Rhys Lim | rhyslim@worldbank.org |
Renos Vakis | rvakis@wolrdbank.org |
Zeina Afif | zafif@worldbank.org |
Takahiro Hasumi | thasumi@worldbank.org |
Diya Elfadel | delfadel@worldbank.org |
Name | Abbreviation |
---|---|
Advancing Health Online Initiative | AHO |
We conducted this study between October 27, 2022 and November 23, 2022. Participants were recruited through Facebook advertisements targeting users aged 18 years or older and located in Jordan with WhatsApp installed. The advertisements marketed our chatbot-based game under the title “Find the Fake”, inviting people to play a challenge related to the spread of misinformation online for a chance to win 70 Jordanian Dinar (roughly equivalent to US$ 100).
After participants clicked the ads, they were automatically directed to a WhatsApp business line, and the chatbot began after participants sent an initial message to the line. In response to the first message sent by participants, the chatbot replied with a message briefly describing the game and participants were asked if they wanted to continue. Participants who opted in were then provided additional background information about the study and contact information for the researchers, completing the informed consent protocol. For more information, please find our Working Paper.
A total of 2,851 participants completed the study. Of them, 63% identified as male and 33% as female; 49% reported having completed secondary education (3% with no education, 12% with primary, and 3% with tertiary education); 53% reported being between the ages of 18 and 29, 25% in their 30s, 13% in their 40s, and 5% over the age of 50. Finally, 85% reported being vaccinated for COVID-19, 5% unvaccinated but willing to vaccinate, and 5% unvaccinated and unwilling to vaccinate. None of the treatment arms reported significant differences in demographics and vaccination status compared to the control group. For more information, please find our Working Paper at https://hdl.handle.net/10986/42216.
Judgements of Misinformation
Adapted from Roozenbeek et al. (2022), participants were presented with six headlines: three using misinformation tactics and three that did not use common misinformation tactics. When presented with each headline, participants were asked to respond to the question ‘Does this headline use any misinformation techniques?’ on a 4-point scale: Definitely is misinformation, Probably is misinformation, Probably is not misinformation, Definitely is not misinformation. For ease of interpretation, ratings were scored such that higher scores represent stronger belief that a headline was misinformation (Definitely is misinformation = 4 and Definitely is not misinformation = 1). We chose phrasing that highlighted the term misinformation to increase relevance to policymakers and practitioners, but it is worth noting that much prior research on inoculation measures perceptions of misleadingness rather than misinformation classifications per se (e.g., Roozenbeek et al., 2022).
In line with prior literature, we compute three scores to assess accuracy in misinformation detection (Basol et al., 2021; Maertens et al., 2021). First, we calculate a measure of discernment, defined as a participant’s average misinformation scores for misleading headlines minus their average score for headlines without misleading content. With this operationalization, discernment scores could range from -3 to +3 where a score of +3 indicates a participant rated all misinformation headlines as ‘Definitely misinformation’ and all non-misinformation headlines as ‘Definitely not misinformation’ for perfect discernment.
We also examine the disaggregated discernment score including the average ratings for the three misleading headlines and ratings for the three non-misleading headlines. As higher ratings correspond to judgements that a headline is using misinformation tactics, more accurate scores would be represented by higher scores on the misleading headlines (representing true positives) and lower scores on the non-misleading headlines (representing true negatives).
Sharing Misinformation
Adapted from Basol et al. (2021) and Roozenbeek and van der Linden (2020), sharing of misinformation was assessed with two headlines: one that did not use misinformation tactics and a headline that used misinformation tactics. Each participant was randomly assigned to one of two misleading headlines, a headline that used extreme emotion or a headline that used a false expert. Participants were asked to rate their likelihood of sharing each of the headlines on a four-point scale: (1) Very unlikely to share, (2) Unlikely to share, (3) Likely to share, (4) Very likely to share.
As with judgements of misinformation, we report three scores for sharing—discernment of sharing, likelihood of sharing misleading headlines, and likelihood of sharing non-misleading headlines. Discernment of sharing was calculated as the sharing score for non-misleading headline minus the sharing score for the misleading headline. Accordingly, participants with high positive discernment of sharing have lower intentions of sharing misinformation, relative to sharing more non-misinformation.
Self-Report Outcomes
Complementing the evaluation of the intervention’s impact on detection and sharing of misinformation, we examined differences in attitudes toward the chatbot game.
Confidence
Participants were asked to indicate the extent to which they felt more, the same, or less confident in detecting misinformation after completing the game.
Perceived Difficulty
Participants were asked to report whether they thought the game was too difficult, the right level of difficulty, or too easy.
Recommending the Game
Participants were asked to indicate the extent to which they would recommend the game to others with three possible response categories: yes, maybe, and no.
For more information, please find our Working Paper.
Please see the following reproducibility package for data processing:
Pinzon, D., Lim, J. R., Dugas, M., Vakis, R., Afif, Z., Hasumi, T., & Elfadel, D. (2024). Reproducibility package for Find the Fake: Boosting Resistance to Misinformation in Jordan with a WhatsApp Chatbot Game. https://doi.org/10.60572/wffr-jp71
Start | End | Cycle |
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2022-10-27 | 2022-11-23 | 1 |
Name | Affiliation |
---|---|
Michelle Dugas | World Bank |
Daniel Pinzon | World Bank |
Rhys Lim | World Bank |
Renos Vakis | World Bank |
Zeina Afif | World Bank |
We conducted this study between October 27, 2022 and November 23, 2022. Participants were recruited through Facebook advertisements targeting users aged 18 years or older and located in Jordan with WhatsApp installed. We conducted a randomized experiment using WhatsApp. This study was approved by the Health Media Lab Institutional Review Board (#2118). We closely coordinated with the Ministry of Health, the Hashemite Kingdom of Jordan during the design, implementation, and analyses of the study.
Name |
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Human Development Network (HDN) |
Name | Affiliation |
---|---|
Michelle Dugas | World Bank |
Daniel Pinzon | World Bank |
JungKyu Rhys Lim | World Bank |
Renos Vakis | World Bank |
Zeina Afif | World Bank |
Takahiro Hasumi | World Bank |
Diya Elfadel | World Bank |
Example:
Please use the following citation for the data: Dugas, M., Pinzon, D., Lim, J. R., Vakis, R., Afif, Z., Hasumi, T., & Elfadel, D. (2024). Data for Find the Fake: Boosting Resistance to Health Misinformation in Jordan with a WhatsApp Chatbot Game. Ref: JOR_2022_FTF_v01_M. Downloaded from [uri] on [date].
Please use the following citation for the manuscript (Working Paper): Dugas, M., Pinzon, D., Lim, J. R., Vakis, R., Afif, Z., Hasumi, T., & Elfadel, D. (2024). Find the Fake: Boosting Resistance to Health Misinformation in Jordan with a WhatsApp Chatbot Game. World Bank. https://hdl.handle.net/10986/42216
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.
Name | Affiliation | |
---|---|---|
Michelle Dugas | World Bank | mdugas@worldbank.org |
Daniel Pinzon | World Bank | dpinzonhernandez@worldbank.org |
JungKyu Rhys Lim | World Bank | rhyslim@worldbank.org |
Renos Vakis | World Bank | rvakis@worldbank.org |
Zeina Afif | World Bank | zafif@worldbankgroup.org |
Takahiro Hasumi | World Bank | thasumi@worldbank.org |
Diya Elfadel | World Bank | delfadel@worldbank.org |
DDI_JOR_2022_FTF_v01_M_WB
Name | Abbreviation | Affiliation | Role |
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Development Data Group | DECDG | World Bank | Documentation of the study |
2025-07-17
Version 01 (2025-07-17)