The Global Findex Database 2025: Connectivity and Financial Inclusion in the Digital Economy

Malaysia, 2024

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Reference ID

MYS_2024_FINDEX_v02_M

Producer(s)

Development Research Group, Finance and Private Sector Development Unit

Metadata

Documentation in PDF DDI/XML JSON

Study website

Created on

Jan 05, 2026

Last modified

Jan 05, 2026

Paid an unexpected fee to withdraw government money from account (fin41)

Data file: Findex_Microdata_2025_updateMalaysia

Overview

Valid: 396

Invalid: 604

Minimum: 1

Maximum: 3

Type: Discrete

Decimal: 0

Width: 12

Range: 1 - 3

Format: Numeric

Questions and instructions

Literal question

Have you ever paid a fee that was more than you expected when you withdrew or took the money from the government out of your account?

Categories

Value	Category	Cases
1	Yes	50	12.6%
2	No	337	85.1%
3	Don't know	9	2.3%
4	Refused	0	0%
Sysmiss		604

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

Interviewer instructions

Fin39A , Fin39B , or Fin39D = "yes"

Others

Notes

Note: "no/dk/r" indicates the response categories: no, dk="don't know" and r="refused" Words in brackets [] indicate local or economy-specific terminology.

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