Multi-Tier Framework for Measuring Energy Access 2017
Liberia, 2017
Get Microdata
Reference ID
LBR_2017_MTF_v01_M
Producer(s)
Energy Sector Management Assistance Program (ESMAP)
Metadata
Created on
Jan 27, 2026
Last modified
Jan 27, 2026
How do you request for repairs in electricity service or file a complaint? (C32)
Data file: MTF_HH_Main.dta
Overview
Valid:
547
Invalid:
3356
Minimum:
1
Maximum:
7
Type:
Discrete
Decimal:
0
Start:
853
End:
853
Width:
1
Range:
1 - 7
Format:
Numeric
Questions and instructions
Literal question
C.32. How do you request for repairs in electricity service or file a complaint?
Categories
| Value | Category | Cases | |
|---|---|---|---|
| 1 | Call/SMS utility company | 192 |
35.1%
|
| 2 | Call a local technician | 65 |
11.9%
|
| 3 | Send a letter/email | 15 |
2.7%
|
| 4 | Social media | 9 |
1.6%
|
| 5 | Talk to community representative | 49 |
9%
|
| 6 | No system to request repairs/file complaint | 195 |
35.6%
|
| 7 | other | 22 |
4%
|
| Sysmiss | 3356 |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.