| Value | Category | Cases | |
|---|---|---|---|
| 1 | much less satisfied/much worse | 3082 |
14.3%
|
| 2 | slightly less satisfied/Worse | 2388 |
11.1%
|
| 3 | about the same | 3588 |
16.7%
|
| 4 | slightly more satisfied/Better | 5010 |
23.3%
|
| 5 | Much more satified/Much better | 4177 |
19.4%
|
| 9 | Don't know | 3181 |
14.8%
|
| 98 | Refused to answer | 1 |
0%
|
| 99 | Missing Data | 104 |
0.5%
|