Subsidy Reinvestment and Empowerment Programme Maternal and Child Health Initiative Impact Evaluation (SURE-P MCH) 2013
Nigeria, 2013
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Dec 22, 2014
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Mar 29, 2019
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1.32 Other (Specify) (phc_complaints_topics_other)
Data file: wdc_all_PUF
Overview
Valid:
80
Invalid:
0
Type:
Discrete
Start:
830
End:
926
Width:
97
Format:
Questions and instructions
Literal question
Have complaints been received from members of the community about the PHC? 1.32 What were the complaints about?
Categories
| Value | Category |
|---|---|
| About renovating The PHC. Need visiting doctors. | |
| Adverse reaction to immunization | |
| Attending patients with emergency situation. | |
| Building | |
| Charges and behavioral approach of staffs | |
| Cleanliness of the environment | |
| Complains by some of Specific Packages for pregnant women | |
| Complaint is about not being patient. | |
| Congestion in the facility | |
| Death of children | |
| Delay Services | |
| Delay of ANC in the facility | |
| Difficulty in method of registration | |
| Disagreements between the Sure-P midwives and other nurses. | |
| Electricity supply, transportation of referred patient,token to WDC and payment of midwives | |
| Expensive charges | |
| Expired drugs | |
| Facility expansion,water,light | |
| Facility not all the timw accessible | |
| Furniture not available for patients use | |
| Health workers punctuality | |
| Inadequate provision | |
| Inadequate senior health workers | |
| Inadequate staff | |
| Incomplete mama kits | |
| Insufficient man power, upgrade of PHC | |
| Insufficient manpower | |
| Insufficient, manpower | |
| Lab test,scan | |
| Lack of adequate security in the facility | |
| Lack of amenities | |
| Lack of amenities and toilet facilities | |
| Lack of beds, Buildings, PHCN | |
| Lack of doctor | |
| Lack of electricity | |
| Lack of electricity, inadequate staff | |
| Lack of enough staff | |
| Lack of health workers at night | |
| Lack of laboratory facilities | |
| Lack of manpower | |
| Lack of mosquito net in the PHC | |
| Lack of office accommodation | |
| Lack of personnel at night | |
| Lack of staff and drug availability | |
| Lack of water , light in the facility. | |
| Lack of water in the facility | |
| Licking roof in the hospital, | |
| More wards and storage room of drugs | |
| NIGHT SHIFT IS NOT PROPERLY DONE | |
| No competent hands to take care of patients and late to work syndrome of the health care workers. | |
| No drugs present in the health post closer them | |
| Not enough beds to admit patient | |
| Not enough staff to attend to them | |
| Nurses unable to treat patients as required | |
| Openness of the facility and lack of security | |
| Patient complained about the unclean surrounding of the facility, Insecurity at the facility | |
| Patient had to bring light | |
| Patients rights | |
| Payment for prescribed drugs | |
| Poor road network to the facility and power outage | |
| Poor roads | |
| Poor state of the facility | |
| Referral problem especially on transportation | |
| Renovation | |
| Requesting for user fees,when it ought to be free | |
| Security | |
| Security due to no fence | |
| Security of facility amenities | |
| Security, and absentieesm expecially at night | |
| Selling of drugs | |
| Shortage of nurses | |
| Sign post erection | |
| The complainants lies against the midwives after we investigated. | |
| The space of the facility | |
| They sell drugs and they claim they make the returns to the LGA | |
| Toomuch charges on drugs | |
| Unable to give birth at the facility | |
| Unavailability of a doctor |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.