| Value | Category | 
|---|---|
| 1 | Too expensive | 
| 2 | Too far | 
| 3 | Too busy (children, work) | 
| 4 | Family did not want me to go | 
| 5 | Provider attitude | 
| 6 | Poor staff knowledge | 
| 7 | Lack of drugs | 
| 8 | Poor quality of facility | 
| 9 | Did not need to go | 
| 10 | Prefer to remain at home | 
| 11 | Long waiting times | 
| 12 | Did not get there in time | 
| 13 | Inconvenient hours | 
| 14 | Close to home | 
| 88 | Other |