Section 7: Business Skills and Practices Score-Card
Marketing
7.1. Which of the following have you done in the last three months?
7.1d. Talked with a former customer to find out why they have stopped buying from your business?
Categories
Value
Category
1
Yes
2
No
99
No former customer
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.