| Value | Category | 
                                    
                    
                        | -97 | Refused | 
                                    
                    
                        | 1 | Completely Satisfied | 
                                    
                    
                        | 2 | Mostly Satisfied | 
                                    
                    
                        | 3 | Neutral | 
                                    
                    
                        | 4 | Mostly Unsatisfied | 
                                    
                    
                        | 5 | Completely Unsatisfied | 
                                    
                    
                        | 11 | .R | 
                            
            Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.