Value | Category |
---|---|
1 | Forms difficult to understand |
2 | I gpt cpnflicting or wrong instructions from staff |
3 | Staff use bureaucratic language I can't understand |
4 | Staff don't know the answers to my questions |
5 | Other if not clear, why not? |
6 | Inadequate information for a layman to grasp |
7 | System isn't flexible-too time consuming |
777 | N/A |
999 | No response |