| Value |
Category |
| No explaination |
|
| clearer from customer service centre |
|
| dissemination of information is poor |
|
| explanation lacked details of process |
|
| followed up on land that was idle and went ot inormation desk, then referedto information officer |
|
| instructions were vague |
|
| instructions where understandable |
|
| not easy to understand |
|
| not sufficently |
|
| only after desk officer explained |
|
| procedure clearly explained |
|
| proocedure was clear |
|
| was told to go to counter 3 |
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.