| Value | Category |
|---|---|
| 1 | Suggestion box at the office |
| 2 | Spoke to staff member |
| 3 | Wrote a letter to management |
| 4 | Called the Ministry of Lands office |
| 5 | Lodged a complaint at the anti Corruption Commission |
| 6 | Lodged a complaint at the Advocacy Legal advice Centre |
| 7 | Other |
| 777 | N/A |
| 999 | No response |