Enterprise Survey 2014
South Sudan, 2014
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hc5x - Please describe in detail this establishment’s main innovative process (hc5x)
Data file: southsudan2014_innovation_data
Overview
Valid:
243
Type:
Discrete
Start:
289
End:
432
Width:
144
Format:
Questions and instructions
Question pretext
The next questions refer to this establishment's main innovative process, that is, the innovative process that had the largest impact on the operations of the establishment.
Literal question
Please describe in detail this establishment's main innovative process
Categories
| Value | Category |
|---|---|
| A Way of enabling the company to track the travel bookings and the different packages paid | |
| A flexible and free means of delivery for oil field equipment and services | |
| A follow up technique to ensure that clients are satisfied with the IT service given to them | |
| Accounting systems for easy monitoring of financial flow in and out of the business | |
| Advertising of the delivery points at which bread will be delivered. | |
| After sale service delivery for bulk sales | |
| After-sale delivery truck | |
| All client bookings ,registration and payments put in the computerised system.The Hotel is on website and adverts made easier. | |
| Automated bottling and sealing of packed water | |
| Automated internal payroll systems and advanced performance development programmes | |
| Automation of packaging | |
| Better carrying packing and a carry boy to the car | |
| Book keeping | |
| Bought a computer for the cashier | |
| Bought a delivery Truck to transport the goods | |
| Bought a delivery truck for clients | |
| Bought a truck to transport building materials for the clients | |
| By extending services nearer to the customers | |
| Computer for keeping office data. Lorry tank for transporting petroleum from foreign markets. office tables | |
| Computerization of the system | |
| Computerized system for the fuel Distribution and the supermarket sales | |
| Computerized till | |
| Corp-orating with foreign and domestic firms to reduce costs of supplying construction materials | |
| Delivering furniture Products using the delivery van. | |
| Delivery o bricks and selling products | |
| Delivery of customer vehicle repair | |
| Delivery of goods to customers who buy in bulk | |
| Delivery of motor vehicles to clients after repair | |
| Delivery services | |
| Delivery services for customer who buy in bulk | |
| Delivery services for customer; | |
| Delivery services for customers | |
| Delivery services for customers who buy in bulk | |
| Delivery services were introduced | |
| Delivery to customer doorsteps | |
| Delivery to customers' premises and use of mobile trucks | |
| Delivery truck for clients who buy in bulk | |
| Delivery truck for customers | |
| Developing an ERP on open source technology and compiling on virtual machines | |
| Different service centers prescription for payment | |
| Discount for customers who rent self contained room | |
| Discount services | |
| Discount way of offering the service | |
| Discounts Door to door sales | |
| Discounts for clients who are going to use the accommodation service for a longtime | |
| Distribution method for products and services | |
| Dont know | |
| Door to Door delivery of purchased goods to premises of the customers | |
| Established a customer care desk | |
| Established a customer care desk, also reduced the processes of procurement making it easy Introduced a new accounting system | |
| Establishment of a garage and supermarket in the petro station | |
| Free delivery of sales | |
| Free transport | |
| Fully serviced offices to give full satisfaction to our clients | |
| Giving customers dicounts and offering transport for sales | |
| Giving discounts to customers | |
| Got a new anti virus packages. | |
| Grinding mill was purchased to help in grinding maize | |
| Having Electric Power | |
| Hired a customer service expert to teach staff about customer care and personal conduct | |
| Home delivery of sales | |
| Hygiene in food preparation and use of safe water | |
| Importing | |
| Improved method of delivery services (offer transport) | |
| Improved printing of graphics | |
| Improved product for customers | |
| Improved quality of the water | |
| Improved the sales department by acquiring a new vehicle Improved accommodation by buying new linen New furniture for the conference facilities | |
| Improvement in data (3G) | |
| In the process of Advertising the products | |
| Introduced a book keeping system | |
| Introduced a computerised system | |
| Introduced a customer waiting room | |
| Introduced a new accounting software | |
| Introduced a new accounting sofware | |
| Introduced a new accounting system | |
| Introduced a new method and package of record keeping | |
| Introduced a new programme Accounting system for billing. | |
| Introduced data capturing system | |
| Introduced delivery for all Customers | |
| Introduced delivery services for customers | |
| Introduced free massage services for clients. | |
| Introduced massage services | |
| Introduced new machinery for oil distribution | |
| Introduced new types with best quality for customers | |
| Introduced room service | |
| Introduced snacks on the menu | |
| Introduced teller machine | |
| Introduced the best quality beds and good customer service | |
| Introduced the sale of sorghum | |
| Introduced use of refrigerators vans to deliver perishables | |
| Introduction of a computerised service garage | |
| Introduction of a discount card | |
| Introduction of a new delivery mehod | |
| Introduction of a personalized paper bag | |
| Introduction of beachcraft 19000 | |
| Introduction of delivery services | |
| Introduction of stem soda | |
| Introduction of the computer and internet connection .There was a recruitment of a gate keeper. | |
| It is used in carrying out market research about products by using the accounting figures | |
| Laundry services for customers | |
| Maintenance of the shop building | |
| Maintenance systems | |
| Making advertisement on television | |
| Making hoes for sale | |
| Management function and automation of all business processes | |
| Manufacturing classic beds | |
| Manufacturing quality improved furniture like beds with drawers, cupboards e.t.c | |
| Modifying the machine | |
| New accounting process which helps in keeping and recording all business information | |
| New accounting software (new style of tally) | |
| New and modern designs of making doors | |
| New bookings for self contained Rooms | |
| New brands of bread | |
| New distribution method for product | |
| New styles of making furniture | |
| New ways of screening customers,new equipment and technology | |
| Offering Delivery services to customers who buy in bulk | |
| Offering Food delivery services | |
| Offering a new cuisine as opposed to the local foods offered before | |
| Offering customers pens as Logistics. | |
| Offering laundry services for customers | |
| Offering short time stay accommodation. | |
| Oil refills for customers who buy big quantities of fuel,. | |
| One machine for automation of all business process | |
| Online purchase | |
| Opened a bigger store and increased the ampunt of stock. Also introduced delivery services for clients | |
| Opening up a new petrol station to increase their sales | |
| Packaging and treating of seeds | |
| Packaging water in 20 litre jerricans | |
| Pasteurized milk | |
| Picking the plastic chairs and re-selling | |
| Poster services for clients from far distances | |
| Price reduction | |
| Prices are reduced and goods are delivered to your shops or homes | |
| Production of half litre bottled water | |
| Purchase of a car for transport purchase of land | |
| Purchased a laptop for the cashier | |
| Purchased food preservation equipement | |
| Quick customer service delivery | |
| Repair of cars for customers | |
| Repairing of electrical appliances bought from the shop | |
| Reselling of beer product of different types | |
| Road test driving of motorvehicles | |
| Sale of new brands of phones and i pads | |
| Slaughter house methodology | |
| Software improvement | |
| Specialized IT to deliver their services in terms of communication | |
| Structured management, automation of all business processes | |
| The Sahara vehicle is to transport the ready products to the market well as the grinding mill is to grind(process) the raw products. | |
| The company introduced home deliveries | |
| The company is doing improved waste management | |
| The company services are fast,clean,transparent obtained by establishing good working relationship with government officials | |
| The construction of the Hotel came in with new systems and processes for the client. booking,billing,services etc | |
| The discounting process was introduced | |
| The eatsblishement has put up a sign post so the customers can easily locate the firm | |
| The establishment purchased land and expanded his business | |
| The introduction of Logistics Department with new systems,inventory,sales Delivery,books and Advertisement of bidders | |
| The introduction of a computerised system | |
| The main new improved processes is vaccination | |
| The main new improved product is producing maize flour. | |
| The new distribution method | |
| The procurement processes for purchasing the beds are easier. | |
| There has been improved quality of maize flour and profits | |
| They have expanded the management system | |
| They have improved the way of advertising from media to email to communicate to clients | |
| They improve a product or service for the customers as IT ,Electronics, printing, Transporting the electronics to the customers | |
| They introduced a catering service which makes deliveries to other institutions on demand | |
| Trainning workers and introduced marketing systems for saving time and quality purchasing | |
| Transportation of foods and use of computerized tracking system | |
| Transportation of goods to customers as after sale service | |
| Upgrading the standard of the conference hall | |
| Use of IATA system of ticketing | |
| Use of automatic machines to package and label the bottles Use of trucks to do door to door deliveries of water | |
| Use of flush toilets | |
| Use of local dealer to sell products | |
| Use of manuals and price lists | |
| Using a delivery truck to deliver bricks to customers | |
| Using gas ovens for baking | |
| VSAT services ,it is a satellite terminal which is installed and maintained in different sizes ranging from1.2m- 7.3m | |
| Vehicle-Lorry | |
| Ways of supplying their goods | |
| We basically deal in scrap metal | |
| We have introduced new manufacturing methods with best quality for house and offices | |
| We have started use of quid book which is making us have a check on our stock | |
| We introduced motor-vehicles services | |
| brought a new machine for carpentry services | |
| by improve systems of packaging for customers when they buy | |
| construction of a new hardware building | |
| credit services and discounts | |
| customized software for record keeping of accounts and other business inventory | |
| delivering of newspapers to offices | |
| delivery for large orders for the petroleum product | |
| delivery to clients who make big orders and discounts at the companys discretion | |
| delivery truck for furniture | |
| delivery truck for the goods for clients and discount for loyal customers | |
| discounts and credit for the customers | |
| discounts for bulk purchases | |
| distribution of goods to their final destination | |
| dont know | |
| free delivery for customer purchases | |
| international management of all bussiness processes, transportation and construction | |
| intoroducton of anew accounting system and procurement sysytem | |
| introduced Laundry services for customer | |
| introduced a new book keeping system | |
| introduced delivery service | |
| introduced personalised paper bags | |
| introduction of quick books for accounts indepth reporting subscription | |
| made self contained room for the customers | |
| making 20 litre Jerrycan paint. | |
| making blocks using a hydra foam machine | |
| making cakes | |
| making new types of cakes with new recipes | |
| managment of all carpentry processes | |
| new brand of bread | |
| new decorated furniture | |
| new ideas in delivering goods | |
| offer massage services to customer | |
| offering a free beer to the most loyal customer each week | |
| offering credit services | |
| offerring breakfast | |
| opening of demonstration farms/schemes | |
| proper storage proper stock documentation delivery services | |
| purchase of a lorry for transport | |
| re branding some of the products | |
| sale of diesel and engine oil of the car | |
| solar kits | |
| structure improvement computers to facilitate work | |
| the establishment bought a lorry for transporting customers goods | |
| the incresed supply of the service to the people | |
| the main new improved product is spanile water | |
| the new improved means of transport to supply the goods like books,pamphlets | |
| the vehicle and motorcycle are used for transportation | |
| they came up with a process of manufacturing customized cakes for their customer | |
| trainning employees on customer care and computer literacy | |
| use of trucks to sell products to customers at own premises |
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.