| Value |
Category |
| ALTHOUGH COSTLY THEY ARE RELIABLE |
|
| AT TIMES CARGO GET DERAILED OR LOST. |
|
| AT TIMES THERE IS DELAY IN DELIVERING THE DOCUMENTS |
|
| AT TIMES THERE IS DELAY IN DELIVERY OF PRODUCTS |
|
| BUREAUCRACY |
|
| BUREAUCRATIC PROCEDURES |
|
| COMMUNICATION |
|
| CONTACTED COMPANIES ARE EFFICIENT |
|
| CONVENIENT |
|
| COSTS ARE HIGH & DELAY IN DELIVERY OF GOODS |
|
| COULD NOT COMMENT |
|
| DAMAGE TO CONSIGNMENT |
|
| DELAY AT THE PORT |
|
| DELAY DUE TO INEFFICIENT SHIPPING COMPANIES |
|
| DELAY IN DELIVERING OF GOODS |
|
| DELAY IN DELIVERY OF GOODS |
|
| DELAY IN THE ARRIVAL OF GOODS |
|
| DELAYS BECAUSE SHIP HAS TO CARRY FROM DIFFERENT FIRMS |
|
| DELAYS BEFORE SHIP ARE FULLY LOADED FOR DEPATURE |
|
| DELAYS IN DELIVERING |
|
| DELAYS IN OPERATION |
|
| DELAYS IN PROCESSING DOCUMENTS |
|
| DELAYS IN SHIPMENT |
|
| DELAYS ON HIGH SEAS |
|
| DELAYS QUITE FREQUENT |
|
| DEMAND PAYMENT BEFORE CLEARING GOOD |
|
| DIVERSION TO OTHER DESTINATIONS CAUSING DELAY |
|
| DO NOT USE |
|
| DO NOT USE IT FOR BUSSINESS. |
|
| DO NOT USE SERVICES |
|
| DO NOT USE SHIPPING SERVICES |
|
| DOES NOT ENGAGE IN DIRECT EXPORT & IMPORT OF GOODS |
|
| DOES NOT USE FACILITY |
|
| DON'T USE IT |
|
| DONE BY KTDA BUT IF THERE IS A COST KTDA CHARGES FACTORY |
|
| DONT KNOW |
|
| DONT USE |
|
| DONT USE THE FACILITY MUCH |
|
| DONT WORK ON THEIR OWN |
|
| DUE TO DELAYS |
|
| EFFICIENT BUT EXPENSIVE |
|
| EXCELLENT |
|
| FAST AND RELIABLE |
|
| GOOD |
|
| GOODS TAKE ALOT OF TIME WHILE IN TRANSITION |
|
| GOVERNMENT NOT ENCOURAGING PEOPLE |
|
| HAPPY WITH THE SERVICES. |
|
| HAS NO IDEA |
|
| HAS NOT FOUND ANY PROBLEM |
|
| HAS NOT HEARD PEOPLE COMPLAINING |
|
| HAVE NOT HAD ANY DELAY IN THE CUSTOMS |
|
| HAVE NOT USED THE FACILITY |
|
| HSAN'T USED THE SERVICES |
|
| INADEQUATE SHIPPING LINES/INCONSISTENT SCHEDULES |
|
| INEFFICIENCES |
|
| INTERNATIONAL VESSEL LODGE THE MANIFEST TOO LATE |
|
| IT'S VERY STRAIGHT FORWARD |
|
| LATE DOCKING |
|
| LOCAL CHARGES ARE TOO HEAVY |
|
| LONG CLEARANCE PROCEDURES |
|
| MEET REQUIREMENTS |
|
| MINOR DALAYS |
|
| MOST SHIPPING LINES LEVY CONTAINER |
|
| MOST WORK DONE BY AGENTS. |
|
| NO COMMENT |
|
| NO COMMENT WERE GIVEN |
|
| NO COMPLAIN |
|
| NO CONTROL OVER THE COMPANIES INVOLVED |
|
| NO IDEA |
|
| NO OPINIONM |
|
| NO PROBLEM |
|
| NO PROBLEM SINCE THEY ARE WITHIN STIPULATED TIME LIMIT |
|
| NO SET GUIDELINES ON FARES |
|
| NOGHTMARE |
|
| NOM COMMENT |
|
| NOT AFFECTED BY ANY WAY |
|
| NOT ALL DOCUMENTS ARE NEEDED |
|
| OFF LOADDING IS VERY SLOW. |
|
| OK |
|
| OKEY |
|
| OPERATIONS CHANGED |
|
| OPERATIONS GETTING BETTER |
|
| PAPER WORK IS A PLOBLEM |
|
| PROBLEM WITH DOCUMENTATIONS |
|
| PROCEDURES OKEY |
|
| PROVIDED THERE IS NO DOCUMENTATION |
|
| RATES ARE VERY HIGH |
|
| RELIABLE |
|
| SERVICES ARE EFFICIENT |
|
| SERVICES ARE GOOD |
|
| SERVICES ARE INEFFICIENT |
|
| SERVICES ARE OKAY |
|
| SERVICES ARE OKEY |
|
| SERVICES ARE OKEY. |
|
| SERVICES ARE POOR |
|
| SERVICES HAVE IMPROVED BUT STILL THERE IS DELAYS |
|
| SHIPPING DELAYS AND ERRORS IN DOCUMENTATION |
|
| SLOW/TOO MUCH PAPER WORK/BUREAUCRANCY |
|
| SOME CASES OF DELAYS NOTED |
|
| SUPPLIERS WOULD BE MORE APPROPRIATE TO COMMMENT |
|
| TELECOMMUNICATION INEFFICIENCIES |
|
| THE CHANGES ARE EXORBITANT |
|
| THE FIRM DOES NOT IMPORT OR EXPORT DIRECTLY |
|
| THE PROBLEM IS NOT SERIOUS/DELAY IN DECLINING PRODUCTS |
|
| THERE IS SOME DELAY BUT NOT SO MUCH |
|
| THEY ARE A BIT FASTER BUT CAN BE BETTER |
|
| THEY ARE SLOW |
|
| THEY DELIVER THE PRODUCTS TIMELY |
|
| THEY DO THEIR JOB IN TIME |
|
| THEY REQUIRE WE PAY BEFORE WE GET THE GOODS. |
|
| TOO EXPENSIVE SERVICES |
|
| TRANS-SHIPMENT & DELAYS |
|
| UNLESS A TECHNICAL PROBLEM, THEY ARE OKEY |
|
| UNNECESSARY CONTAINER CLEANING AND REPAIR CHARGES |
|
| USE AGENTS |
|
| USE CLEARING AGENT |
|
| USE CREDIBLE COMPANIES |
|
| VERY EFFICIENT |
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.