Global Financial Inclusion and Consumer Protection Survey 2017

Afghanistan, Albania, Angola...and 112 more, 2016 - 2017

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Reference ID

WLD_2016_GFICPS_v01_M

Producer(s)

Douglas Randall, Oya Pinar Ardic Alper

Metadata

DDI/XML JSON

Created on

Sep 19, 2018

Last modified

Jun 14, 2022

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10512

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fcp activities - complaints handling (e7_2)

Data file: 2017_global_ficp_survey_respondent_data_dec2018

Overview

Valid: 114

Invalid: 10

Minimum: 0

Maximum: 1

Type: Discrete

Decimal: 0

Start: 511

End: 511

Width: 1

Range: -

Format:

Questions and instructions

Literal question

What are the main activities of the separate unit(s) or team(s) with respect to financial consumer protection for commercial banks/other banks/financial cooperatives/ODTIs/MCIs/NEIDs? Please mark all that apply.
- Complaints handling

Value	Category
0	No
1	Yes
Sysmiss