Global Financial Inclusion and Consumer Protection Survey 2017

Afghanistan, Albania, Angola...and 112 more, 2016 - 2017

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Reference ID

WLD_2016_GFICPS_v01_M

Producer(s)

Douglas Randall, Oya Pinar Ardic Alper

Metadata

DDI/XML JSON

Created on

Sep 19, 2018

Last modified

Jun 14, 2022

Page views

10640

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idr - record-keeping (h1a_5)

Data file: 2017_global_ficp_survey_respondent_data_dec2018

Overview

Valid: 124

Invalid: 0

Minimum: 0

Maximum: 1

Type: Discrete

Decimal: 0

Start: 799

End: 799

Width: 1

Range: -

Format:

Questions and instructions

Literal question

Does any law or regulation set standards in any of the following areas for complaints resolution and handling by financial institutions? Please mark all that apply.

- Record-keeping of complaints

Categories

Value	Category
0	No
1	Yes

Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.

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