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Global Financial Inclusion and Consumer Protection Survey 2017

Afghanistan, Albania, Angola...and 112 more, 2016 - 2017
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Reference ID
WLD_2016_GFICPS_v01_M
Producer(s)
Douglas Randall, Oya Pinar Ardic Alper
Metadata
DDI/XML JSON
Created on
Sep 19, 2018
Last modified
Jun 14, 2022
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10524
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idr - providing consumers the details of a relevant external dispute resolution (h1a_7)

Data file: 2017_global_ficp_survey_respondent_data_dec2018

Overview

Valid: 124
Invalid: 0
Minimum: 0
Maximum: 1
Type: Discrete
Decimal: 0
Start: 801
End: 801
Width: 1
Range: -
Format:

Questions and instructions

Literal question
Does any law or regulation set standards in any of the following areas for complaints resolution and handling by financial institutions? Please mark all that apply.

- Providing consumers the details of a relevant external dispute resolution mechanism (if any)
Categories
Value Category
0 No
1 Yes
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.
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