Interviewer instructions
Power outages occur when there is equipment malfunction from the failure of adequate supply of power. Brownouts that cause some, but not all, equipment to malfunction are also considered power outages.
Note that if power outages are planned, i.e. “load shedding”, this is considered a power outage if the scheduled outage interrupts the operations of the establishment.
However if power outages are planned and the scheduled outage does NOT interrupt the operations of the establishment, this is not considered a power outage. Situations where the electricity/lights flicker and the experiences of both workers and/or customers are not affected are not considered power outages
Question post text
2 -> GO TO QUESTION C.10
-9 -> GO TO QUESTION C.10
