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World Bank Group Country Survey 2017

Serbia, 2017
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Reference ID
SRB_2017_WBCS_v01_M
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Public Opinion Research Group
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Created on
Sep 19, 2018
Last modified
Sep 19, 2018
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Data file: serbia_cos_fy17_final_

FY2017 Serbia Country Opinion Survey Data

Cases: 280
Variables: 339

Variables

dataid
dataid
A1
In general would you say that Serbia is headed in ... ?
A2_1
Social protection (e.g., pensions, targeted social assistance)
A2_2
Gender equity
A2_3
Private sector development
A2_4
Education
A2_5
Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform)
A2_6
Global/regional integration
A2_7
Food safety
A2_8
Urban development
A2_9
Energy
A2_10
Water and sanitation
A2_11
Pollution
A2_12
Job creation/employment
A2_13
Health
A2_14
Financial markets
A2_15
Transport (e.g., roads, bridges, transportation)
A2_16
Agriculture and rural development
A2_17
Trade and exports
A2_18
Crime and violence
A2_19
Natural resource management
A2_20
Climate change (e.g., mitigation, adaptation)
A2_21
Poverty reduction
A2_22
Anti corruption
A2_23
Judiciary reform
A2_24
Economic growth
A2_25
Disaster risk management
A2_26
Equality of opportunity (i.e., social inclusion)
A2_27
Disease (e.g., cancer, heart deficiencies)
A2_28
Information and communications technology
A3_1
Economic growth - Which THREE areas of development listed below do you believe would contribute most to reducing poverty in Serbia?
A3_2
Disaster risk management
A3_3
Equality of opportunity (i.e., social inclusion)
A3_4
Disease (e.g., cancer, heart deficiencies)
A3_5
Information and communications technology
A3_6
Social protection (e.g., pensions, targeted social assistance)
A3_7
Agriculture and rural development
A3_8
Trade and exports
A3_9
Crime and violence
A3_10
Climate change (e.g., mitigation, adaptation)
A3_11
Transport (e.g., roads, bridges, transportation)
A3_12
Energy
A3_13
Anti corruption
A3_14
Judiciary reform
A3_15
Water and sanitation
A3_16
Pollution
A3_17
Job creation/employment
A3_18
Health
A3_19
Financial markets
A3_20
Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform)
A3_21
Gender equity
A3_22
Private sector development
A3_23
Education
A3_24
Global/regional integration
A3_25
Food safety
A3_26
Urban development
A3_27
Natural resource management
A4_1
Greater access to health and nutrition for citizens - World Bank Group's 'Shared Prosperity' goal captures two key elements, economic growth and equity. It will seek to foster income growth among the bottom 40 percent of a country's population. Im
A4_2
Better entrepreneurial opportunities (i.e., to start small and medium sized businesses)
A4_3
A growing middle class
A4_4
Better opportunity for the poor who live in rural areas
A4_5
Better opportunity for the poor who live in urban areas
A4_6
Consistent economic growth
A4_7
More reliable social safety net
A4_8
Greater access to micro-finance for the poor
A4_9
Greater voice and participation for citizens to help ensure greater accountability
A4_10
Education and training that better ensure job opportunity
A4_11
Better quality public services
A4_12
Better employment opportunities for young people
A4_13
Better employment opportunities for women
A4_14
Other
A5
Do you think the gap between the rich and the poor is a very big problem, a moderately big problem, a small problem or not a problem at all in Serbia? Â
A6
In your view, is climate change a very serious problem, somewhat serious, not too serious, or not a problem in your country?Â
A7
In your view, is early childhood development (i.e. nutrition, growth, care, and education) a very important, moderately important, slightly important, or not an important development priority in Serbia?Â
A8
In your view, is improvement of business environment a very important, moderately important, slightly important, or not an important development priority in Serbia?Â
A9
In your view, is improvement of infrastructure quality a very important, moderately important, slightly important, or not an important development priority in Serbia?
A10
In your view, is improvement of energy security a very important, moderately important, slightly important, or not an important development priority in Serbia?
B1
How familiar are you with the work of the World Bank Group in Serbia?
B2
Overall, please rate your impression of the World Bank Group's effectiveness in Serbia.
B3
To what extent do you believe the World Bank Group's staff is well prepared (e.g., skills and knowledge) to help Serbia solve its most complicated development challenges?
B4_1
Energy - When thinking about how the World Bank Group can have the most impact on development results in Serbia, in which sectors do you believe the World Bank Group should focus most of its resources (financial and knowledge services) in Serbia?
B4_2
Water and sanitation
B4_3
Pollution
B4_4
Job creation/employment
B4_5
Health
B4_6
Financial markets
B4_7
Social protection (e.g., pensions, targeted social assistance)
B4_8
Gender equity
B4_9
Private sector development
B4_10
Education
B4_11
Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform)
B4_12
Global/regional integration
B4_13
Food safety
B4_14
Urban development
B4_15
Judiciary reform
B4_16
Economic growth
B4_17
Disaster risk management
B4_18
Equality of opportunity (i.e., social inclusion)
B4_19
Disease (e.g., cancer, heart deficiencies)
B4_20
Information and communications technology
B4_21
Transport (e.g., roads, bridges, transportation)
B4_22
Agriculture and rural development
B4_23
Trade and exports
B4_24
Crime and violence
B4_25
Natural resource management
B4_26
Climate change (e.g., mitigation, adaptation)
B4_27
Poverty reduction
B4_28
Anti corruption
B5A_1
Bringing together different groups of stakeholders - Greatest Value - When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia?
B5A_2
Capacity development related to World Bank Group supported projects
B5A_3
Technical assistance (system oriented)
B5A_4
Policy advice, studies, analyses
B5A_5
Financial resources
B5A_6
Data and statistics
B5A_7
Promoting knowledge sharing
B5A_8
Implementation support
B5A_9
Mobilizing third party financial resources
B5A_10
Donor coordination
B5A_11
Other
B5B_1
Bringing together different groups of stakeholders - Second Greatest Value - When thinking about the World Bank Group's role, which activity do you believe is of greatest VALUE and which activity is of second greatest value in Serbia?
B5B_2
Capacity development related to World Bank Group supported projects
B5B_3
Technical assistance (system oriented)
B5B_4
Policy advice, studies, analyses
B5B_5
Financial resources
B5B_6
Data and statistics
B5B_7
Promoting knowledge sharing
B5B_8
Implementation support
B5B_9
Mobilizing third party financial resources
B5B_10
Donor coordination
B5B_11
Other
B6_1
World Bank Group's processes too complex - Which of the following do you identify as the World Bank Group's greatest WEAKNESSES in its work in Serbia?
B6_2
Not willing to honestly criticize policies and reform efforts in the country
B6_3
Staff too inaccessible
B6_4
World Bank Group's processes too slow (e.g., too bureaucratic in its operational policies and procedures)
B6_5
Not aligned with other donors' work
B6_6
Not aligned with country priorities
B6_7
Not adequately sensitive to political/social realities in Serbia
B6_8
Too influenced by developed countries
B6_9
Not exploring alternative policy options
B6_10
Not collaborating enough with stakeholders outside the Government
B6_11
Its advice and strategies do not lend themselves to practical problem solving
B6_12
Not enough public disclosure of its work
B6_13
Arrogant in its approach
B6_14
Not client focused
B6_15
The credibility of its knowledge/data
B6_16
Other
B6_17
Don`t know
B7
To what extent do you believe that the World Bank Group's work and support help the poorest in Serbia?
B8_1
Investment Project Financing (IPF) - How EFFECTIVE do you believe the following World Bank Group's instruments are in supporting the Serbia Government's efforts to reduce poverty?
B8_2
Development Policy Financing (DPF)
B8_3
Development Policy Financing (DPF)
B8_4
Trust funds and grants
B8_5
Guarantees
B8_6
IFC Investment Services
B8_7
IFC Advisory Services
B9_1
Beneficiaries - In addition to the regular relations with the national government, which TWO of the following groups should the World Bank Group collaborate with more in your country?
B9_2
Youth/university groups
B9_3
Private sector
B9_4
Local government
B9_5
Local government
B9_6
NGOs/Community Based Organizations
B9_7
Academia/think tanks/research institutes
B9_8
Parliament
B9_9
Foundations
B9_10
Media
B9_11
Other
B9_12
Don`t know
B10
Overall the World Bank Group currently plays a relevant role in development in Serbia
B11
The World Bank Group's work is aligned with what I consider the development priorities for Serbia
B12
Responsiveness to needs
B13
Flexibility (in terms of the institution's products and services)
B14
Flexibility (in terms of changing country circumstances)
B15
Being inclusive
B16
Openness (sharing data and other information)
B17
Collaboration with the Government
B18
The speed in which it gets things accomplished on the ground
B19
Helping to bring discipline/effective supervision to implementation of investment projects
B20
Collaboration with civil society
B21
Staff accessibility
B22
Collaboration with other donors and development partners
B23
Collaboration with the private sector
B24
Straightforwardness and honesty
B25
Treating clients and stakeholders in Serbia with respect
B26
Being a long-term partner
B27_1
The World Bank Group does not do adequate follow through/follow-up - When World Bank Group assisted reform efforts fail or are slow to take place, which of the following would you attribute this to?
B27_2
Political pressures and obstacles
B27_3
Reforms are not well thought out in light of country challenges
B27_4
Poor coordination within the Government
B27_5
The Government works inefficiently
B27_6
Poor donor coordination
B27_7
The World Bank Group is not sensitive enough to political/social realities on the ground
B27_8
Lack of/inadequate levels of capacity in Government
B27_9
There is not an adequate level of citizen/civil society participation
B27_10
The World Bank Group works too slowly
B27_11
Poor coordination within the World Bank Group
B27_12
Other
C1_1
Social protection (e.g., pensions, targeted social assistance) - In your opinion, how IMPORTANT is it for the World Bank Group to be involved in the following areas of development in Serbia?
C1_2
Gender equity
C1_3
Private sector development
C1_4
Education
C1_5
Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform)
C1_6
Global/regional integration
C1_7
Food safety
C1_8
Urban development
C1_9
Energy
C1_10
Water and sanitation
C1_11
Pollution
C1_12
Job creation/employment
C1_13
Health
C1_14
Financial markets
C1_15
Transport (e.g., roads, bridges, transportation)
C1_16
Agriculture and rural development
C1_17
Trade and exports
C1_18
Crime and violence
C1_19
Natural resource management
C1_20
Climate change (e.g., mitigation, adaptation)
C1_21
Poverty reduction
C1_22
Anti corruption
C1_23
Judiciary reform
C1_24
Economic growth
C1_25
Disaster risk management
C1_26
Equality of opportunity (i.e., social inclusion)
C1_27
Disease (e.g., cancer, heart deficiencies)
C1_28
Information and communications technology
C2_1
Social protection (e.g., pensions, targeted social assistance) - How EFFECTIVE do you believe the World Bank Group is in terms of the work it does in the following areas of development in Serbia?
C2_2
Gender equity
C2_3
Private sector development
C2_4
Education
C2_5
Public sector governance/reform (i.e., government effectiveness, public financial management, public expenditure, fiscal system reform)
C2_6
Global/regional integration
C2_7
Food safety
C2_8
Urban development
C2_9
Energy
C2_10
Water and sanitation
C2_11
Pollution
C2_12
Job creation/employment
C2_13
Health
C2_14
Financial markets
C2_15
Transport (e.g., roads, bridges, transportation)
C2_16
Agriculture and rural development
C2_17
Trade and exports
C2_18
Crime and violence
C2_19
Natural resource management
C2_20
Climate change (e.g., mitigation, adaptation)
C2_21
Poverty reduction
C2_22
Anti corruption
C2_23
Judiciary reform
C2_24
Economic growth
C2_25
Disaster risk management
C2_26
Equality of opportunity (i.e., social inclusion)
C3
To what extent does the World Bank Group's work help to achieve development results in Serbia?
C4
The World Bank Group's financial instruments (i.e., investment lending, Development Policy Loan, Trust Funds, Program-for-Results, etc.) meet the needs of Serbia
C5
The World Bank Group meets Serbia's needs for knowledge services (e.g., research, analysis, data, technical assistance)
C6
To what extent do you believe that Serbia received value for money from the World Bank Group's Reimbursable Advisory Services (RAS)?
D1
How frequently do you consult World Bank Group's knowledge work and activities in the work you do?
D2
Are timely - In Serbia, to what extent do you believe that the World Bank Group's knowledge work and activities
D3
Include appropriate level of stakeholder involvement during preparation
D4
Lead to practical solutions
D5
Are accessible (well written and easy to understand)
D6
Are source of relevant information on global good practices
D7
Are relevant to country challenges
D8
Are adequately disseminated
D9
Are translated enough into local language
D10
Are adaptable to Serbia's specific development challenges and country circumstances
D11
Overall, how significant a contribution do you believe the World Bank Group`s knowledge work and activities make to development results in your country?
D12
Overall, how would you rate the technical quality of the World Bank Group`s knowledge work and activities?
E1
The World Bank Group disburses funds promptly
E2
The World Bank Group effectively monitors and evaluates the projects and programs it supports
E3
The World Bank Group's approvals and reviews are done in a timely fashion
E4
The World Bank Group's 'Safeguard Policy' requirements are reasonable
E5
The World Bank Group's conditions on its lending are reasonable
E6
The World Bank Group takes decisions quickly in Serbia
E7
Working with the World Bank Group increases Serbia's institutional capacity
E8
Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them
E9
The World Bank Group provides effective implementation support (i.e., supervision of projects)
E10
To what extent do you believe that the World Bank Group's work helps to find solutions that promote private public partnerships in Serbia?
E11
To what extent do you believe the World Bank Group measures and corrects its work in real time in Serbia?
F1_1
Offer more innovative knowledge services - Which of the following SHOULD the World Bank Group do to make itself of greater value in Serbia?
F1_2
Collaborate more effectively with Government clients (e.g., national, state, local)
F1_3
Work faster
F1_4
Reduce the complexity of obtaining World Bank Group financing
F1_5
Increase availability of Reimbursable Advisory Services (RAS)
F1_6
Help to bring discipline/effective supervision to implementation of investment projects
F1_7
Offer more innovative financial products
F1_8
Ensure greater selectivity in its work
F1_9
Provide more adequate data/knowledge/statistics/figures on Serbia's economy
F1_10
Improve the competitiveness of its financing compared to markets (e.g., cost, timeliness, other terms)
F1_11
Reach out more to groups outside of Government
F1_12
Increase the level of capacity development in the country
F1_13
Improve the quality of its experts as related to Serbia's specific challenges
F1_14
Other
F2
When considering the combination of services that the World Bank Group offers in Serbia, and taking into account its limited level of resources, which ONE of the following do you believe the World Bank Group should offer more of in Serbia?
G1_1
Local radio - How do you get most of your information about economic and social development issues in Serbia?
G1_2
International radio
G1_3
Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr)
G1_4
International newspapers
G1_5
Local television
G1_6
Internet
G1_7
Periodicals
G1_8
International television
Total: 339
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