Question pretext
1) READ THE FOLLOWING TO THE TARGET RESPONDENT
Good morning, I'm calling you from [….] to thank you for the participation in the survey for the World Bank that we undertook a few months ago and I would like to inform you that we are sending you a brief report of the results. We would like to take this opportunity to ask you a few questions to follow up on the business environment in Turkey and the effect of the current economic crisis on your establishment
The information obtained here will be held in the strictest confidentiality. Neither your name nor the name of your business will be used in any document based on this survey.
2) READ THE FOLLOWING TO THE RESPONDENT BEFORE PROCEEDING. The following set of questions refers to how and where this establishment makes its sales and purchases.