| Value | Category | Cases | |
|---|---|---|---|
| 1 | No worsening | 0 |
0%
|
| 2 | Harder to reach | 0 |
0%
|
| 3 | More crowded | 23 |
9.9%
|
| 4 | Less safe | 4 |
1.7%
|
| 5 | Treated worse by staff | 14 |
6%
|
| 6 | Treated worse by other users | 11 |
4.7%
|
| 7 | Service became less affordable | 111 |
47.8%
|
| 8 | Don't know | 0 |
0%
|
| 9 | Other (specify) | 6 |
2.6%
|
| 10 | 24 |
10.3%
|
|
| 11 | 16 |
6.9%
|
|
| 12 | 3 |
1.3%
|
|
| 13 | 7 |
3%
|
|
| 14 | 2 |
0.9%
|
|
| 15 | 3 |
1.3%
|
|
| 17 | 4 |
1.7%
|
|
| 18 | 4 |
1.7%
|
|
| Sysmiss | 12651 |