| Value | Category | Cases | |
|---|---|---|---|
| 1 | No worsening | 0 |
0%
|
| 2 | Harder to reach | 0 |
0%
|
| 3 | More crowded | 0 |
0%
|
| 4 | Less safe | 0 |
0%
|
| 5 | Treated worse by staff | 1 |
2.2%
|
| 6 | Treated worse by other users | 3 |
6.5%
|
| 7 | Service became less affordable | 22 |
47.8%
|
| 8 | Don't know | 0 |
0%
|
| 9 | Other (specify) | 1 |
2.2%
|
| 10 | 9 |
19.6%
|
|
| 11 | 3 |
6.5%
|
|
| 12 | 3 |
6.5%
|
|
| 13 | 1 |
2.2%
|
|
| 15 | 2 |
4.3%
|
|
| 18 | 1 |
2.2%
|
|
| Sysmiss | 12837 |