| Value | Category | Cases | |
|---|---|---|---|
| 1 | 1. NON-AVAILABILITY OF THE SERVICE | 361 |
17.8%
|
| 2 | 2. UNABLE TO PAY THE LOAN | 806 |
39.8%
|
| 3 | 3. INADEQUATE SERVICE PROVIDED | 452 |
22.3%
|
| 4 | 4. IGNORANCE | 112 |
5.5%
|
| 5 | 5. DOES NOT YIELD ANY RESULTS | 99 |
4.9%
|
| 6 | 6. OTHERS(SPECIFY) | 194 |
9.6%
|
| Sysmiss | 915 |