Value | Category | Cases | |
---|---|---|---|
-9 | Don't know (spontaneous) | 7 |
2.1%
|
-7 | DOES NOT APPLY (SPONTANEOUS) | 10 |
3%
|
1 | We fixed it but did not take further action | 75 |
22.6%
|
2 | We fixed it and took action to make sure it did not happen again | 112 |
33.7%
|
3 | We fixed it and took action to make sure that it did not happen again, and had a continuous improvement process to anticipate problems like these in advance | 90 |
27.1%
|
4 | No action was taken | 38 |
11.4%
|