| Value | Category | Cases | |
|---|---|---|---|
| 1 | Theft | 19 |
16.4%
|
| 2 | Loss | 21 |
18.1%
|
| 3 | Damaged device | 36 |
31%
|
| 4 | Updating device/ more modern | 3 |
2.6%
|
| 5 | You were given a new device | 0 |
0%
|
| 6 | Other: (Specify) | 0 |
0%
|
| 7 | Sold the phone | 1 |
0.9%
|
| 8 | Changed the phone | 1 |
0.9%
|
| 9 | Bother to that number | 1 |
0.9%
|
| 98 | Don't know | 0 |
0%
|
| 99 | Refused/No answer | 34 |
29.3%
|
| Sysmiss | 1394 |