Value | Category | Cases | |
---|---|---|---|
E-Services (electronic forms) | 338 |
5.4%
|
|
295 |
4.7%
|
||
In-person, face-to-face | 4281 |
68%
|
|
Mail, posted letter, fax | 200 |
3.2%
|
|
SMS | 35 |
0.6%
|
|
Social Networking sites (e.g. Facebook, Twitter) | 39 |
0.6%
|
|
Tablet/smartphone applications (e.g. Mobile App) | 93 |
1.5%
|
|
Telephone (fixed line or mobile) | 1015 |
16.1%
|