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World Bank Group Country Survey 2021

Bosnia-Herzegovina, 2020
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Reference ID
BIH_2021_WBCS_v01_M
Producer(s)
Public Opinion Research Group
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Created on
Oct 14, 2021
Last modified
Oct 14, 2021
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Data file: bosnia_and_herzegovina_cos_fy21_data.dta

Data collected using the 2021 Bosnia and Herzegovina World Bank Group Country Survey questionnaire (FY21).
- Overall context
- Overall Attitudes toward the World Bank Group
- World Bank Group’s Work and Engagement on the Ground
- World Bank Group’s Support in Development Areas
- World Bank Group’s Knowledge Work and Activities
- The Future Role of the World Bank Group in Bosnia and Herzegovina
- Communication and Information Sharing
- Background Information

Cases: 191
Variables: 270

Variables

id
ID
method
Survey completion method
A1
In general, would you say that Bosnia and Herzegovina is headed in ... ?
A2
Do you think that economic opportunity for citizens in Bosnia and Herzegovina is … ?
A3_1
Information and communications technology (including digital connectivity)
A3_2
Air quality, pollution and environmental degradation
A3_3
Social protection (e.g., pensions, targeted social assistance)
A3_4
Climate change (e.g., mitigation, adaptation)
A3_5
Trade and exports
A3_6
Health (i.e., reforming health care insurance and health care services)
A3_7
Public sector governance/reform
A3_8
Agriculture and rural development
A3_9
Economic growth
A3_10
Equality of opportunity
A3_11
Urban development
A3_12
Job creation/employment
A3_13
Global pandemics (e.g., COVID-19)
A3_14
Dealing with impacts of outward migration
A3_15
Disaster risk management
A3_16
Private sector development
A3_17
Water and sanitation
A3_18
Education
A3_19
Energy (including transitioning from coal)
A3_20
Financial markets (including access to finance)
A3_21
Transport (e.g., roads, bridges, transportation)
A4_1
Health (i.e., reforming health care insurance and health care services)
A4_2
Public sector governance/reform (i.e., government effectiveness, public financial management, anticorruption)
A4_3
Urban development
A4_4
Financial markets (including access to finance)
A4_5
Disaster risk management (including floods, earthquakes, draughts)
A4_6
Dealing with impacts of outward migration
A4_7
Water and sanitation
A4_8
Education
A4_9
Equality of opportunity (e.g. social inclusion of women, youth, and Roma)
A4_10
Job creation/employment
A4_11
Energy (including transitioning from coal)
A4_12
Private sector development (including improving business environment)
A4_13
Air quality, pollution and environmental degradation
A4_14
Agriculture and rural development (including forestry, irrigation, & food safety)
A4_15
Information and communications technology (including digital connectivity)
A4_16
Economic growth
A4_17
Climate change (e.g., mitigation, adaptation)
A4_18
Transport (e.g., roads, bridges, transportation)
A4_19
Trade and exports
A4_20
Social protection (e.g., pensions, targeted social assistance)
A5_1
Human development (e.g., health, education, and social protection)
A5_2
Equal opportunity for girls and boys, men and women
A5_3
Growing Bosnia and Herzegovina’s economy in a way that leads to jobs and employment
A5_4
The gap between the rich and the poor
A5_5
Making government more effective
A5_6
Anti-corruption
A5_7
Attracting new sources of foreign investment
A6_1
Trade constraints
A6_2
Geopolitical uncertainty
A6_3
Terrorism
A6_4
Migrants and refugees
A6_5
Jobs/employment
A6_6
The gap between the rich and the poor
A6_7
National debt
A6_8
Environmental degradation
A6_9
Climate change
A6_10
Technology-based disruption
A6_11
Fragility in Bosnia and Herzegovina or neighboring countries
A7_1
Reforms are not well thought out in light of country challenges
A7_2
Inadequate level of capacity in the government
A7_3
Inadequate level of citizen/civil society participation
A7_4
Inadequate level of donor coordination
A7_5
Private sector involvement and/or influence
A7_6
Poor coordination within the government
A7_7
Inadequate level of government accountability
A7_8
Political pressures and obstacles
A7_9
Corruption
A7_10
Inadequate level of private sector participation
A7_11
A7_11 Other (please specify)
A8_1
The BiH Council of Ministers/entity governments
A8_2
Bilateral organizations (e.g., DFID, JICA, GIZ, USAID)
A8_3
The World Bank Group
A8_4
The International Monetary Fund
A8_5
The United Nations (UN)
A8_6
Regional development banks
A8_7
Bosnia and Herzegovina’s Central Bank
A8_8
International private sector
A8_9
Domestic private sector
A8_10
International civil society (e.g., NGOs, CBOs)
A8_11
Domestic civil society (e.g., NGOs, CBOs)
A8_12
Faith-based institutions
A8_13
Domestic traditional media and their web presence (e.g., newspapers, TV stations, radio)
A8_14
International media and their web presence
A8_15
Web based media (i.e., blogs, social media, other web-based news and information sources)
A9
To what extent do you trust private sector to engage in public service delivery in Bosnia and Herzegovina?
B1
How familiar are you with the work of the World Bank Group in Bosnia and Herzegovina?
B2
Overall the World Bank Group currently plays a relevant role in development in Bosnia and Herzegovina
B3
The World Bank Group’s work is aligned with what I consider the development priorities for Bosnia and Herzegovina
B4
Overall, please rate your impression of the World Bank Group’s effectiveness in Bosnia and Herzegovina.
B5
To what extent does the World Bank Group’s work help to achieve development results in Bosnia and Herzegovina?
B6
To what extent does the World Bank Group influence the development agenda in Bosnia and Herzegovina?
B7
To what extent do you believe that the World Bank Group’s work and support help the poorest in Bosnia and Herzegovina?
B8_1
Mobilizing third party financial resources
B8_2
Donor coordination
B8_3
Technical assistance
B8_4
Financial resources
B8_5
Policy advice, studies, analyses
B8_6
Bringing together different groups of stakeholders
B8_7
Data and statistics
B8_8
Promoting knowledge sharing
B8_9
Implementation support
B8_10
Capacity development related to World Bank Group supported projects
B8_11
B8_11 Other (please specify)
B9_1
Not sufficiently focused on sustainable results
B9_2
Staff too inaccessible
B9_3
Not collaborating enough with private sector
B9_4
Not aligned with country priorities
B9_5
Not collaborating enough with partners such as bilaterals, multilaterals, trust funds, UN
B9_6
Not collaborating enough with civil society (e.g., NGOs, CBOs)
B9_7
Not adequately sensitive to political/social realities in Bosnia and Herzegovina
B9_8
Too influenced by developed countries
B9_9
World Bank Group’s processes too slow and complex
B9_10
Not adequately flexible
B9_11
Arrogant in its approach
B9_12
Not willing to honestly criticize policies and reform efforts in the country
B9_13
Not enough public disclosure of its work
B9_14
Inadequate World Bank Group’s staffing in Bosnia and Herzegovina
B9_15
B9_15 Other (please specify
B9_16
B9_16 Don’t know
B10_1
Public sector governance/reform
B10_2
Water and sanitation
B10_3
Air quality, pollution and environmental degradation
B10_4
Social protection
B10_5
Job creation/employment
B10_6
Information and communications technology
B10_7
Global pandemics (e.g., COVID-19)
B10_8
Financial markets (including access to finance)
B10_9
Energy (including transitioning from coal)
B10_10
Education
B10_11
Health (i.e., reforming health care insurance and health care services)
B10_12
Dealing with impacts of outward migration
B10_13
Economic growth
B10_14
Disaster risk management (including floods, earthquakes, draughts)
B10_15
Agriculture and rural development (including forestry, irrigation, & food safety)
B10_16
Equality of opportunity (e.g., social inclusion of women, youth, and Roma)
B10_17
Private sector development (including improving business environment)
B10_18
Transport (e.g., roads, bridges, transportation)
B10_19
Urban development
B10_20
Trade and exports
B10_21
Climate change (e.g., mitigation, adaptation)
C1
To what extent do you believe the World Bank Group’s staff is well prepared?
C2
Responsiveness to needs
C3
Flexibility (in terms of the institution’s products and services)
C4
Flexibility (in terms of changing country circumstances)
C5
Being inclusive
C6
Openness (sharing data and other information)
C7
Collaboration with the Government
C8
The speed in which it gets things accomplished on the ground
C9
Helping to bring discipline/effective supervision to implementation of investment projects
C10
Collaboration with civil society
C11
Staff accessibility
C12
Collaboration with other donors and development partners
C13
Collaboration with the private sector
C14
Straightforwardness and honesty
C15
Treating clients and stakeholders in Bosnia and Herzegovina with respect
C16
Being a long-term partner
C17
The World Bank Group disburses funds promptly
C18
The World Bank Group effectively monitors and evaluates the projects and programs it supports
C19
The World Bank Group’s approvals and reviews are done in a timely fashion
C20
The World Bank Group’s Environmental and Social Framework requirements are reasonable
C21
The World Bank Group’s conditions on its lending are reasonable
C22
The World Bank Group takes decisions quickly in Bosnia and Herzegovina
C23
Working with the World Bank Group increases Bosnia and Herzegovina’s institutional capacity
C24
Where country systems (e.g., procurement, financial management, etc.) are adequate, the World Bank Group makes appropriate use of them
C25
The World Bank Group’s financial instruments
C26
The World Bank Group meets Bosnia and Herzegovina’s needs for knowledge services
D1_1
Social protection (e.g., pensions, targeted social assistance)
D1_2
Private sector development (including business environment)
D1_3
Education
D1_4
Public sector governance/reform (i.e., government effectiveness, public financial management)
D1_5
Urban development
D1_6
Energy
D1_7
Water and sanitation
D1_8
Air quality, pollution and environmental degradation
D1_9
Job creation/employment
D1_10
Health (i.e., reforming health care insurance and health care services)
D1_11
Financial markets (including access to finance)
D1_12
Transport (e.g., roads, bridges, transportation)
D1_13
Agriculture and rural development
D1_14
Solid waste management
D1_15
Climate change (e.g., mitigation, adaptation)
D1_16
Poverty monitoring and economic inclusion
D1_17
Judiciary reform (including commercial justice)
D1_18
Economic growth forecasting
D1_19
Disaster risk management (including floods, earthquakes, draughts)
D2
From your perspective, which of the following best describes the World Bank Group’s current emphasis on investing in human capital
E1
How frequently do you consult World Bank Group’s knowledge work and activities in the work you do?
E2
Are timely
E3
Include appropriate level of stakeholder involvement during preparation
E4
Lead to practical solutions
E5
Are source of relevant information on global good practices
E6
Are adequately disseminated
E7
Are translated enough into local language
E8
Are adaptable to Bosnia and Herzegovina’s specific development challenges and country circumstances
E9
Overall, how significant a contribution do you believe the World Bank Group's knowledge work and activities make to development results in your country?
E10
Overall, how would you rate the technical quality of the World Bank Group's knowledge work and activities?
F1_1
Ensure greater selectivity in its work
F1_2
Engage more directly with beneficiaries
F1_3
Work faster
F1_4
Offer more innovative knowledge products and services
F1_5
Reduce the complexity of obtaining World Bank Group financing
F1_6
Help to bring discipline/effective supervision to implementation of World Bank Group projects
F1_7
Offer more innovative financial products and services
F1_8
Collaborate more effectively with Government clients
F1_9
Provide more adequate data/knowledge/statistics/figures on Bosnia and Herzegovina’s economy
F1_10
Engage more effectively with civil society (e.g., NGOs, CBOs)
F1_11
Increase the level of capacity development in the country
F1_12
Engage more effectively with private sector
F1_13
Improve the quality of its experts as related to Bosnia and Herzegovina’s specific challenges
F1_14
Engage more effectively with partners such as bilaterals, multilaterals, trust funds, UN
F1_15
F1_15 Other (please specify)
F2_1
NGOs/Community Based Organizations
F2_2
Youth/university groups
F2_3
Beneficiaries
F2_4
Local government
F2_5
Foundations
F2_6
Private sector
F2_7
Donor community
F2_8
Parliament
F2_9
Academia/think tanks/research institutes
F2_10
Media
F2_11
F2_11 Other (please specify):
F2_12
F2_12 Don’t know
G1
How frequently do you interact with the World Bank Group now in Bosnia and Herzegovina?
G2_1
Local radio
G2_2
International radio
G2_3
Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr)
G2_4
International newspapers
G2_5
Local television
G2_6
Internet
G2_7
Periodicals
G2_8
International television
G2_9
Local newspapers
G2_10
G2_10 Other (please specify)
G3_1
World Bank Group’s publications and other written materials
G3_2
e-Newsletters
G3_3
World Bank Group’s seminars/workshops/conferences
G3_4
World Bank Group’s website
G3_5
Direct contact with World Bank Group (i.e., face to face meetings/discussions)
G3_6
Social media (e.g., blogs, Facebook, Twitter, YouTube, Flickr)
G3_7
Webinars or online events hosted by the World Bank Group
G3_8
Interviews and press conferences for the Bosnia and Herzegovina’s media
G4
What do you use primarily when visiting a World Bank Group website?
G5_1
Read, viewed or heard a story about the WBG in local media (newspaper, magazine, TV, radio)
G5_2
Read, viewed or heard a story about the WBG in global media (newspaper, magazine, TV, radio)
G5_3
Interacted with the WBG on Social Media
G5_4
Visited a WBG website (e.g., read a blog, used data)
G5_5
Attended an event/conference hosted by the WBG
G5_6
Watched a webinar or online event hosted by the WBG
G5_7
Read some or all of a WBG research paper or publication
G5_8
Met professionally with WBG staff
G5_9
Read a WBG e-newsletter
H1
Which of the following best describes your current affiliation?
H2
Please identify the primary specialization of your work
H3
Currently, do you professionally collaborate/work with the World Bank Group (IBRD, IFC, MIGA, ICSID) in your country?
H4
If yes, which of the following agencies of the World Bank Group do you primarily collaborate/work with in Bosnia and Herzegovina?
H5
Do your projects involve both the World Bank and the IFC?
H6_1
Observer (i.e., follow in media, discuss in informal conversations, etc.)
H6_2
Use World Bank Group reports/data
H6_3
Engage in World Bank Group related/sponsored events/activities
H6_4
Collaborate as part of my professional duties
H6_5
Use World Bank Group website for information, data, research, etc.
H7
What’s your gender?
H8
What’s your age?
H9
Which best represents your geographic location?
Total: 270
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