The role of Information and Communication Technology (ICT) in enabling various development goals and ultimately human development is no longer disputed. As such, efforts are evolving from just increasing availability and access, to addressing aspects of sustainability and impact of ICT with the aim of optimizing ICT benefits on the Quality of Life (QoL) of people in developing countries. This paper reports a study that applied Sen?s Capability Approach to investigate people?s perception of the opportunities ICT can offer towards their QoL vis-à-vis the actual achievements. It establishes that while people value a range of mostly social aspects that ICT enables, only a few are exploited. This predominant ICT uses for social interaction and pleasure suggest that people lack awareness of the full potential of ICT towards their QoL. It is therefore the obligation of the state and policy makers to adopt a pluralistic approach to ICT provision, one that does not only focus on availability and affordability, but also considers expanding people?s awareness and agency for development benefit.