Globally, electricity has become a modern tool to supply energy to households. This study investigates the supply and demand of household electricity and sustainability of distribution centres at Emfuleni Local Municipality (ELM). South Africa follows a vigorous programme of electrification, spearheaded by Eskom. Eskom is a South African state-owned power company which strives to meet the country's increasing demand for energy. Resi-dential energy demand is growing as population levels rise and the number of households in ELM increases. Recently (2008-2010) in South Africa there have been unprecedented levels of load shedding nationally and there is a shortage of centres to purchase electricity. Furthermore, households do not receive uninterrupted electricity on a daily basis, largely because of stolen electrical cables and illegal connections. Low-income residents of Evaton, ELM, were interviewed. Empirical surveys were conducted and a theoretical exposition drawn up to meet the objectives of the study. It was found that electricity supply and demand in ELM is adequate but there is a shortage of selling points in Evaton and there are barriers towards the effectiveness of electricity consumption. In addition, public awareness programmes must continue to educate the communities to avoid stealing the electrical cables. Illegal connection must be reported to the local councillors for them to make sure that this activity is stopped in Evaton.