Contemporary society poses many challenges to the world of work. Everyday
challenges can complicate the lives of employees as they are social beings and as such
experience human problems; which can adversely affect work performance. This
necessitates proactive measures on the part of employers to mitigate the impact. This
study aimed to identify personal and work-related problems of employees at the Social
Security Commission (SSC) in Namibia. An exploratory research design was used to
identify, describe and explain the phenomenon, incorporating both qualitative and
quantitative aspects. Two data collection methods were used: fifty two (52) completed
questionnaires and seven (7) interviews conducted with executive management
members were analyzed. Thematic content analysis was used for the qualitative data
and statistical analysis was used for the quantitative data. The findings indicated the
existence of personal and work-related problems experienced by the SSC workforce in
Namibia. Respondents perceived these problems to impact on their wellbeing and job
performance: 81% (n=42) of respondents and all of the management team emphasized
the need for an Employee Wellness Programme at the SSC workplace.