An Investigation into the Impact of Absenteeism on the Organisational Performance of a Private Security Company in Durban, Kwazulu-Natal

Type Journal Article - Singaporean Journal of Business, Economics and Management Studies
Title An Investigation into the Impact of Absenteeism on the Organisational Performance of a Private Security Company in Durban, Kwazulu-Natal
Author(s)
Volume 4
Issue 11
Publication (Day/Month/Year) 2016
Page numbers 105-159
URL http://www.singaporeanjbem.com/pdfs/SG_VOL_4_(11)/4.pdf
Abstract
In the increasingly competitive and challenging environment within which organisations operate
today, absenteeism is a complex issue. Resulting from absenteeism, businesses are faced with
impeded productivity, inefficient service delivery, and reduced performance, thereby negatively
affecting sustainability. Absenteeism is, therefore, a significant concern in the field of human
resource management. The prevalence of absenteeism in the security sector necessitates
investigation so that valuable contributions may be made that will, ultimately, empower
management and positively contribute to the discipline being studied. The aim of this study was
to investigate the impact of absenteeism and the extent to which it negatively affects
organisational performance. For the purpose of this study, a quantitative research approach was
employed. The total population of forty-five respondents was targeted, with a 95% response rate
achieved. A questionnaire was utilised to gather data from the target population.

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