Type | Thesis or Dissertation - Master of Business Administration |
Title | Effects of loan repayment on smes business performance in Tanzania: a case of CRDB bank plc; Morogoro branch |
Author(s) | |
Publication (Day/Month/Year) | 2015 |
URL | http://scholar.mzumbe.ac.tz/bitstream/handle/11192/1067/MBA-CM _ Linael Makundi-2015.pdf?sequence=1 |
Abstract | Access to external finance is needed for new SMEs to start and expand operations, develop new products, invest in new staff or production facilities. Despite the role played by SMEs in employment creation and poverty alleviation, SMEs in Tanzania are currently faced with many serious loan repayment difficulties which act as a barrier to their emergency and growth. Besides, no study has examined the effects of loans repayment on SMEs business performance within Morogoro municipality. The general objective of the study was to examine the effects of loan repayment on SMEs business performance. A cross sectional research design was used in this study. A total of 100 respondents were involved. Data collected were analysed descriptively using SPSS® computer software version 16. The results showed that 90% of respondents stated that individual or borrower specific socio-economic and demographic factors, credit period and high interest rates influence SMEs repayment capacity hence, SMEs fail to repay the loans and at the end become bankrupt. However, 80% of respondents were of the opinion that SMEs failure includes the business that has no market potential, business not being financially viable and the business that does not have business plan. It was found that these issues were absent among SMEs as some could not know if what they marketed were viable financially, had market potential and were strategically incorporated in the business plan. Moreover, 87% of respondents stated that, networking influenced SMEs performance as through communicating with other SMEs, techniques were sought thus enabling good exchange of ideas and innovations. On the other hand, 80% of respondents stated that SMEs lack credit data and collateral or capital that would help in accessing loans due to the fact that they were not able to mobilize funds and invest in various income generating activities. This study revealed that out of 100 respondents only 40 were able to produce credit data and collaterals that would enable them access funds from financial institutions. This little amount of SMEs suggests for the need of support of the upcoming SMEs in order to enhance prosperity among beneficiaries. It is concluded that if SMEs would be provided with customer service skills or knowledge, they could be in position to deliver services that attract customers hence attain profitability with ultimate goal of improved loan repayment. |
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