Studying Interdependencies of E-government Challenges in Tanzania along a Pestel Analysis

Type Conference Paper - Twenty-Third European Conference on Information Systems (ECIS), Münster, Germany, 2015
Title Studying Interdependencies of E-government Challenges in Tanzania along a Pestel Analysis
Author(s)
Publication (Day/Month/Year) 2015
URL https://pdfs.semanticscholar.org/da89/791cece253fca89bab0f59e47c09e48fd8a5.pdf
Abstract
E-government challenges are well researched in literature and well known by governments. However,
being aware of the challenges of e-government implementation is not sufficient, as challenges may
interrelate and impact each other. Therefore, a systematic analysis of the challenges and their interrelationships
contributes to providing a better understanding of how to tackle the challenges and how to
develop sustainable solutions. This paper aims to investigate existing challenges of e-government and
their interdependencies in Tanzania. The collection of e-government challenges in Tanzania is implemented
through interviews, desk research and observations of actors in their job. In total, 32 challenges
are identified. The subsequent PESTEL analysis studied interrelationships of challenges and
identified 34 interrelationships. The analysis of the interrelationships informs policy decision makers
of issues to focus on along the planning of successfully implementing the existing e-government strategy
in Tanzania. The study also identified future research needs in evaluating the findings through
quantitative analysis.

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