The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Bhutan or who observe activities related to social and economic development. The World Bank Country Assessment Survey is meant to give the World Bank Group's team that works in Bhutan, greater insight into how the Bank's work is perceived. This is one tool the World Bank Group uses to assess the views of its critical stakeholders. With this understanding, the World Bank Group hopes to develop more effective strategies, outreach and programs that support development in Bhutan. The World Bank Group commissioned an independent consultant to oversee the logistics of this effort in Bhutan.
The survey was designed to achieve the following objectives:
- Assist the World Bank in gaining a better understanding of how stakeholders in Bhutan perceive the World Bank Group;
- Obtain systematic feedback from stakeholders in Bhutan regarding:
· Their views regarding the general environment in Bhutan;
· Their overall attitudes toward the World Bank Group in Bhutan;
· Overall impressions of the World Bank Group's effectiveness and results, project/program related issues, knowledge work and activities, and communication and information sharing in Bhutan; and
· Perceptions of the World Bank Group's future role in Bhutan.
- Use data to help inform Bhutan country team's strategy.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
Unit of Analysis
Stakeholders of the World Bank in Bhutan
Producers and sponsors
Authoring entity/Primary investigators
Public Opinion Research Group
The World Bank Group
In May and June 2013, 205 stakeholders of the World Bank in Bhutan were invited to provide their opinions on the Bank's assistance to the country by participating in a country survey. Participants in the survey were drawn from among the office of the Prime Minister; the office of a Minister; the office of a Parliamentarian; employees of a ministry, ministerial department, or implementation agency; consultants/contractors working on World Bank Group-supported projects/programs; project management units (PMUs) overseeing implementation of a project; local government officials or staff; bilateral agencies; multilateral agencies; private sector organizations; private foundations; the financial sector/private banks; NGOs; community-based organizations (CBOs); the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; and the judiciary branch.
A total of 132 stakeholders participated in the country survey (64% response rate).
Dates of Data Collection (YYYY/MM/DD)
Mode of data collection
Mail Questionnaire [mail]
Type of Research Instrument
The Questionnaire consists of 9 Sections:
A. General Issues Facing Bhutan:
Respondents were asked to indicate whether Bhutan is headed in the right direction, what they thought were the top three most important development priorities, which areas would contribute most to reducing poverty and generating economic growth in Bhutan, and how to best achieve "shared prosperity".
B. Overall Attitudes toward the World Bank Group:
Respondents were asked to rate their familiarity with the World Bank Group (WBG), the effectiveness of the WBG, as well as the World Bank and IFC, staff preparedness to help Bhutan solve its development challenges, how well the parts of the WBG collaborate in Bhutan, the alignment of the WBG's program with Bhutan's program, the extent to which the WBG should seek to influence the global development agenda, their agreement with various statements regarding the WBG's work, and the extent to which the WBG is an effective development partner. Respondents were also asked to indicate the sectoral areas on which the WBG should focus its resources, the WBG's greatest values and greatest weaknesses in its work, the most effective instruments in helping to reduce poverty in Bhutan, with which stakeholder groups the WBG should collaborate more, and to what reasons respondents attributed failed or slow reform efforts.
C. World Bank Group Effectiveness and Results:
Respondents were asked to rate the extent to which the WBG's work helps achieve development results in Bhutan, the extent to which the WBG meets Bhutan's needs for knowledge services, the extent to which IDA and IFC meet Bhutan's needs for knowledge services, the extent to which the WBG meets Bhutan's needs for financial instruments, the extent to which IDA and IFC meet Bhutan's needs for mobilizing financial resources, and the WBG's level of effectiveness across thirty-two development areas, such as social protection.
D. The World Bank Group's Knowledge Work and Activities:
Respondents were asked to indicate how frequently they consult WBG knowledge work and activities, the areas on which the WBG should focus its knowledge work and activities, and to rate the effectiveness and quality of the WBG's knowledge work and activities.
E. Working with the World Bank Group:
Respondents were asked to rate their level of agreement with a series of statements regarding working with the WBG, such as working with the WBG increasing Bhutan's institutional capacity.
F. Project/Program Related Issues:
Respondents were asked to rate their agreement with statements regarding the WBG's support to the urban and rural sectors in Bhutan, the WBG's development policy credit program, and the WBG's move to a programmatic approach.
G. The Future Role of the World Bank Group in Bhutan:
Respondents were asked to rate how significant a role the WBG should play in Bhutan's development in the near future and how important a role the World Bank and IFC will play in helping Bhutan achieve its economic and social development goals. Respondents were also asked to indicate what the WBG should do to make itself of greater value in Bhutan.
H. Communication and Information Sharing:
Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the WBG, their Internet access, and their usage and evaluation of the WBG's website. Respondents were asked about their awareness of the WBG's Access to Information policy, past information requests from the WBG, and their level of agreement that they use more data from the WBG as a result of the Bank's Open Data policy. Respondents were also asked about their level of agreement that they know how to find information from the WBG and that the WBG is responsive to information requests.
I. Background Information:
Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the WBG, their exposure to the WBG in Bhutan, with which WBG agencies they primarily work, and geographic location.
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.