The World Bank Group is interested in gauging the views of clients and partners who are either involved in development in Zimbabwe or who observe activities related to social and economic development. The World Bank Group Country Opinion Survey will give the World Bank Group’s team that works in Zimbabwe, greater insight into how the Bank’s work is perceived. This is one tool the World Bank Group uses to assess the views of its stakeholders, and to develop more effective strategies that support development in Zimbabwe.
The survey was designed to achieve the following objectives:
- Assist the World Bank Group in gaining a better understanding of how stakeholders in Zimbabwe perceive the World Bank Group;
- Obtain systematic feedback from stakeholders in Zimbabwe regarding:
· Their views regarding the general environment in Zimbabwe;
· Their overall attitudes toward the World Bank Group in Zimbabwe;
· Overall impressions of the World Bank Group’s effectiveness and results, knowledge work and activities, and communication and information sharing in Zimbabwe;
· Perceptions of the World Bank Group’s future role in Zimbabwe.
- Use data to help inform Zimbabwe country team’s strategy.
Kind of Data
Sample survey data [ssd]
Unit of Analysis
Unit of Analysis
Opinion leaders from national and local governments, multilateral/bilateral agencies, media, academia, the private sector, and civil society.
Producers and sponsors
Authoring entity/Primary investigators
Public Opinion Research Group
World Bank Group
World Bank Group
Funded the study
In April-May 2014, 246 stakeholders of the World Bank Group in Zimbabwe were invited to provide their opinions on the World Bank Group's assistance to the country by participating in a country survey. Participants in the survey were drawn from the office of the President; the office of the Deputy President; government ministers; parliamentarians; government employees and civil servants; consultants/contractors working on World Bank Group-supported projects/ programs; project management units (PMUs) overseeing implementation of a project; local government officials; bilateral and multilateral agencies; private sector organizations; the financial sector/private banks; NGOs; community based organizations; the media; independent government institutions; trade unions; faith-based groups; academia/research institutes/think tanks; the judiciary branch; and other organizations. A total of 183 stakeholders participated in the survey.
74% response rate
Dates of Data Collection (YYYY/MM/DD)
Mode of data collection
Type of Research Instrument
The questionnaire consists of 8 Sections:
A. General Issues Facing Zimbabwe:
Respondents were asked to indicate whether Zimbabwe is headed in the right direction (socially and economically), what they thought were the top three most important development priorities in the country, which areas would contribute most to reducing poverty and generating economic growth in Zimbabwe, and how "shared prosperity" would be best achieved in Zimbabwe.
B. Overall Attitudes toward the World Bank Group (WBG):
Respondents were asked to rate their familiarity with the WBG, the WBG's effectiveness in Zimbabwe, WBG staff preparedness to help Zimbabwe solve its development challenges, their agreement with various statements regarding the WBG's work, and the extent to which the WBG is an effective development partner. Respondents were asked to indicate the WBG's greatest values and weaknesses, the most effective instruments in helping reduce poverty in Zimbabwe, with which stakeholder groups the WBG should collaborate more, in which sectoral areas the WBG should focus most of its resources (financial and knowledge services), and to what reasons respondents attributed failed or slow reform efforts.
C. World Bank Group's Effectiveness and Results:
Respondents were asked to rate the extent to which the WBG's work helps achieve development results in Zimbabwe, the extent to which the WBG meets Zimbabwe's needs for knowledge services and financial instruments, and the WBG's level of effectiveness across twenty-nine development areas, such as economic growth, private sector development, education, health, agriculture and rural development.
D. The World Bank Group's Knowledge Work and Activities:
Respondents were asked to indicate how frequently they consult WBG's knowledge work and activities and to rate the effectiveness and quality of the WBG's knowledge, including how significant of a contribution it makes to development results and its technical quality.
E. Working with the World Bank Group:
Respondents were asked to rate their level of agreement with a series of statements regarding working with the WBG, such as the WBG's "Safeguard Policy" requirements being reasonable, the WBG imposing reasonable conditions on its lending, disbursing funds promptly, and providing effective implementation support.
F. The Future Role of the World Bank Group in Zimbabwe:
Respondents were asked to indicate what the WBG should do to make itself of greater value in Zimbabwe, which services the WBG should offer more of in the country, and which development areas would benefit most from WBG playing a leading role as compared to other donors.
G. Communication and Information Sharing:
Respondents were asked to indicate how they get information about economic and social development issues, how they prefer to receive information from the WBG, and their usage and evaluation of the WBG's websites and social media channels. Respondents were also asked about their awareness of the WBG's Access to Information policy, past information requests from the WBG, and their level of agreement that they use more data from the WBG as a result of the WBG's Open Data policy.
H. Background Information:
Respondents were asked to indicate their current position, specialization, whether they professionally collaborate with the WBG, and their exposure to the WBG in Zimbabwe.
Use of the dataset must be acknowledged using a citation which would include:
- the Identification of the Primary Investigator
- the title of the survey (including country, acronym and year of implementation)
- the survey reference number
- the source and date of download
Location of Data Collection
World Bank Group Microdata Library
Archive where study is originally stored
World Bank Group Microdata Library
Disclaimer and copyrights
The user of the data acknowledges that the original collector of the data, the authorized distributor of the data, and the relevant funding agency bear no responsibility for use of the data or for interpretations or inferences based upon such uses.