Are You Being Served? New Tools for Measuring Service Delivery

Type Book
Title Are You Being Served? New Tools for Measuring Service Delivery
Author(s)
Volume 42482
Publication (Day/Month/Year) 2008
Publisher World Bank
City Washington, DC
Country/State United States of America
URL http://www-wds.worldbank.org/external/default/WDSContentServer/IW3P/IB/2008/02/15/000333038_20080215​064605/Rendered/PDF/424820PUB0ISBN1LIC0disclosed0Feb131.pdf#page=94

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