| Value | Category |
|---|---|
| 2 | Can’t read instructions to withdraw money |
| 3 | Did not know how to use the card |
| 4 | Instructions to withdraw are in a language I don’t understand |
| 5 | Items too heavy to carry |
| 6 | Limited mobility |
| 7 | Other |
| 8 | Place of withdrawal of cash not accessible |