| Value | Category |
|---|---|
| 2 | Can not read instructions to withdraw money |
| 3 | Did not know how to use the card |
| 4 | Don't know |
| 5 | Items too heavy to carry |
| 6 | Language barriers |
| 7 | Limited mobility |
| 8 | No money to pay transport to withdraw/spend the cash |
| 9 | Other (Specify) |
| 10 | Place of withdrawal of cash not accessible |