Impact of Incentives and Information on Quality and Utilization in Primary Care 2014, Baseline Survey
Philippines, 2014
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Dec 05, 2022
Last modified
Dec 05, 2022
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Comment on the PCB through this way (D1)
Data file: B02_noID
Overview
Valid:
228
Type:
Discrete
Start:
2277
End:
2520
Width:
244
Range:
-
Format:
character
Questions and instructions
Categories
| Value | Category | Cases | |
|---|---|---|---|
| -66 | 1 |
0.4%
|
|
| 1.) Personally, I want to rate it 5, the clients are served on the part of the clients, I think they will rate it 4.5 because there is a lack in medicines. 2.) It takes a long while for Philhealth to issue ID's. | 1 |
0.4%
|
|
| 1.) Service delivery to the client and the relationship needed by every patientwill be improve. 2.) Lack of trained doctor assigned to the area. | 1 |
0.4%
|
|
| 1.) Shall cover laboratory fees or discounted costs on laboratory fees. | 1 |
0.4%
|
|
| 1.)Philhealth/PCB is good but we have problems with NHTS beneficiaries especially their "no-charging policy". 2.)During cross matching and/ or revalidation, many are duplicated/ doubled. | 1 |
0.4%
|
|
| 1.)Reimbursments are delayed. 2.) Why do patients/members still shell out for hospital expense. What happened to "NO BALANCE" billing? | 1 |
0.4%
|
|
| 1.)Reports on replacements of beneficiaries are not acted on. When updated list comes, the ones reported for replacement are still included. 2.) Corrections in ID are not done-like mispelled names. The ID's come back as is, no corrections done. | 1 |
0.4%
|
|
| =Why the PCB went to the DSWD. =Awareness on PCB. | 1 |
0.4%
|
|
| All medicines should be discounted. | 1 |
0.4%
|
|
| All other department of LGU involve in the implementation of PCBI, such as the Local Social Welfare should also be included in the appropriation of budget. | 1 |
0.4%
|
|
| Atleast the initial packages provided was good, with the RHU distance from Bangued, it's a big help to clients being a birthing clinic. >Although payment of LGU is a little heavy for the LGU. | 1 |
0.4%
|
|
| Brgy. To Brgy. Campaign of Philhealthon benefits and Philhealth Guidelines to members. They should go to Brgy's., leaflets should be in Filipino not in English. | 1 |
0.4%
|
|
| Broaden their accessiveness. | 1 |
0.4%
|
|
| Capitation processing is very long and very late. >Too much paperworks. > capitation helps people avail medical services for free even for non-Philhealth members. | 1 |
0.4%
|
|
| Capitation-DSWD receives only 300 but we are doing the dirty job. We go to Brgys. identifying the members. | 1 |
0.4%
|
|
| Cash payment is too much for the cost of treating the disease. >Medicines are sometimes paid by the clients. | 1 |
0.4%
|
|
| Charge the scheme of distribution of 20% PCBI Capitation. It would be better to have 25% for Physician, 25% for health staff. 50% for medicines. | 1 |
0.4%
|
|
| Continue because it is a good program. | 1 |
0.4%
|
|
| Continue the PCB program, good for the indigents, they cannot afford to buy medicines. | 1 |
0.4%
|
|
| Don't know PCB. | 1 |
0.4%
|
|
| Effective because other than going to the hospital, they have the RHU to go to. | 1 |
0.4%
|
|
| Enhance and improve the PCB program, health board conduct regular meeting. | 1 |
0.4%
|
|
| Ensure that the RHU used the PCB budget especially on the procurement of medicine so that it will be free for its clientele. Update the stocks of medicine so that it will be available anytime in the most convenient of the clientele. | 1 |
0.4%
|
|
| Equal distribution of capitation fund to concerned staff. | 1 |
0.4%
|
|
| Fair sharing of the PFP for all departments in the LGU. The guidelines should include the MSWDO since it takes part in the enlisting of recipients. | 1 |
0.4%
|
|
| Good | 1 |
0.4%
|
|
| Good Avenue to institutionalize and to improve their health services. | 1 |
0.4%
|
|
| Good and big help to the indigents/poor. | 1 |
0.4%
|
|
| Good if fully implemented, it is beneficial to the constituents. | 1 |
0.4%
|
|
| Good quality of Service. | 1 |
0.4%
|
|
| Good, enhanced performance involved in the government to aide the poor. Addt'l staff to RHU due to ones loaded jobs, especially poverty alivation program. Need staff for LGU in general. | 1 |
0.4%
|
|
| Helps a lot for RHU augmentation of services and facilities. | 1 |
0.4%
|
|
| Helps- great help for 4P's as well. | 1 |
0.4%
|
|
| Hope Philhealth make re-imbursment fast. | 1 |
0.4%
|
|
| Hope Philhealth should help CHO furnish facilities that is needed in an existing Lying-in-clinic. >Assess health facilities needed in the center. >Transportation of clientele. | 1 |
0.4%
|
|
| Hope more people become Philhealth members. | 1 |
0.4%
|
|
| Hope they continue to give good service to Philhealth members. | 1 |
0.4%
|
|
| Hospital to inform patients the kinds of sickness and category pf the sickness and have much will be shouldered by Philhealth and how much should the patient pay. | 1 |
0.4%
|
|
| I am demanding that the MSWDO personnel get a share in capitation since we are also working in this program. | 1 |
0.4%
|
|
| I don't know much about PCB. | 1 |
0.4%
|
|
| I have no idea about PCB and their programs. | 1 |
0.4%
|
|
| I hope that with PCB, they will see our effort and hope we'll be part of the sharing of capitation. We help in the enrolment, renewal and replacement and we help the hospital by calling Philhealth if there are problems. If the RHU is working, w | 1 |
0.4%
|
|
| I hope that with this it would be better improved and easiest way to help/serve those who are in need. | 1 |
0.4%
|
|
| I would like to promote more in the availment of PCBI. | 1 |
0.4%
|
|
| I'm not familiar with PCB although I've already heard of that. | 1 |
0.4%
|
|
| If all the constituents would be able to avail of all the services and be aware what is all about Philhealth. | 1 |
0.4%
|
|
| If possible, indigents should be free of charge in all medications, specifically for kidney cases, meningitis, heart diseases/surgical operation/ blood diseases. Upgrade the coverage in every disease. | 1 |
0.4%
|
|
| If the fund for each family will not be utilized for that month or the next month, hope they will give the total fund that has not been utilize at the end of the year for medical, physical and laboratory examinations. | 1 |
0.4%
|
|
| If they are Philhealth members, they should not buy medicines outside. Medicines should be available in the hospital. Indigent Philhealth members should not pay anything when they are admitted in the hospital. | 1 |
0.4%
|
|
| Increase Professional Fees of doctors and staff. | 1 |
0.4%
|
|
| Involve the brgy.in this survey. They are the ones who can answer this because they are the recipients. | 1 |
0.4%
|
|
| It has a big help for the IP's. | 1 |
0.4%
|
|
| It helps the health needs of the people especially to the indigent people. It should be a well dessiminated to the all clients of the Municipality. | 1 |
0.4%
|
|
| It is a big help for our indigents. The sharing scheme of the professional fee is not clear. The MSWDO should get a share. | 1 |
0.4%
|
|
| It is favorable for the LGU to be able to check the services of Philhealth because sometimes it takes a long time for the ID to be given to the recipients. Sometimes, the MDR is given when it is about to expire. It is an additional burden to th | 1 |
0.4%
|
|
| It is good and ok that the RHU is now accredited by Philhealth. | 1 |
0.4%
|
|
| It is good because it can help constituents. | 1 |
0.4%
|
|
| It is good that there is a survey so that they will know something about Philhealth. | 1 |
0.4%
|
|
| It is good that we have the RHU. It lessens the burden of patients financially especially for the transportation cost. | 1 |
0.4%
|
|
| It is good to have more information about Philhealth and the benefits. | 1 |
0.4%
|
|
| It is ok but it is expensive than before, that the LGU couldn't afford it anymore. | 1 |
0.4%
|
|
| It is okay because it has a lot of percentage for the needs of the RHU that can't be provided by the LGU. But the percentage of the fund between doctors and the other workersfor example, is an issue. The doctor has a big share while some of the | 1 |
0.4%
|
|
| It is one way of reducing poverty through benefits of Philhealth. Some lists of members in Philhealth have discrepancies, like duplication of MDR and erroneous spelling of name. | 1 |
0.4%
|
|
| It's a big help to cater the medical/health needs of the people especially the indigenous groups. | 1 |
0.4%
|
|
| It's good and I hope this will continue with additional beneficiaries. | 1 |
0.4%
|
|
| It's good and beneficial to the people. The only problem in the hospital is on the assessment of services since other patients find it hard to comply the necessary documents. Thus, they are not able to avail the services. If something could be | 1 |
0.4%
|
|
| It's good so that the LGU and Philhealth would know the Philhealth guidelines. | 1 |
0.4%
|
|
| It's ok, PCB is very helpful especially for the indigents. It lessens the expenses. | 1 |
0.4%
|
|
| Just continue your service, I hope that someday all illnesses will be covered by PCBI. | 1 |
0.4%
|
|
| Keep on the good works. | 1 |
0.4%
|
|
| Laborious paperworks and reports before you get the capitation. > The sharing scheme is not fair. The MSWDO staff should get a share. | 1 |
0.4%
|
|
| Lack of Medicines to Philhealth members/beneficiaries when they go to the hospitals. | 1 |
0.4%
|
|
| Lack of medicines and medicines from the region are not what the people need in the community. | 1 |
0.4%
|
|
| Lot of help especially for indigents. | 1 |
0.4%
|
|
| MSWDO is doing the dirty work in PCB that is why they need to have a share in the professional fees. | 1 |
0.4%
|
|
| MSWDO should get a share in capitation. > MSWDO should be informed what are the available and equipment so that we can inform the constituents specially the 4P's beneficiaries. | 1 |
0.4%
|
|
| Many indigent families did not avail the program because the identification of poor families is based on the NHTS result. | 1 |
0.4%
|
|
| Medicines are not available for Philhealth members. The sharing scheme is not fair. | 1 |
0.4%
|
|
| Needs improvement, updating. | 1 |
0.4%
|
|
| No | 1 |
0.4%
|
|
| No Balance Billing Policy? Hope this will be implemented for our low income patients benefits. "Our 10 peso share was gone, we are doing the documents for the 4P's beneficiaries". | 1 |
0.4%
|
|
| No Comment | 2 |
0.9%
|
|
| No I don't understand and I don't know PCB. | 1 |
0.4%
|
|
| No comment | 23 |
10.1%
|
|
| No comment because I am not oriented with PCBI | 1 |
0.4%
|
|
| No comment. | 2 |
0.9%
|
|
| No comment. >Sharing of capitation should be shared also to the MSWD personnel/staff for fair distribution. | 1 |
0.4%
|
|
| No comments | 1 |
0.4%
|
|
| No info regarding the PCB. | 1 |
0.4%
|
|
| No. | 1 |
0.4%
|
|
| None | 10 |
4.4%
|
|
| None for now. | 1 |
0.4%
|
|
| Not all diseases are covered, so it is useless to some. | 1 |
0.4%
|
|
| OK | 1 |
0.4%
|
|
| Ok | 1 |
0.4%
|
|
| On Capitation: The MSWD's should be included also in the capitation distribution because we have works that are related to Philhealth like surveys. | 1 |
0.4%
|
|
| On the sharing scheme, it showed he strictly implemented. Because as far as I know, 5% of the 20% should be for non-health personnels, but so far they have not received any. Other personnelother than health personnel should also be included on | 1 |
0.4%
|
|
| PCB is a big help to the constituents especially those who are indigents. However, persons involved in the process should be well-informed about it. | 1 |
0.4%
|
|
| PCB is good because it really helps people in terms of expenditure in medicines and treatment. Even rich people go to our RHU. The benefits are good and practical. | 1 |
0.4%
|
|
| PCB is good because it really helps the poor families. | 1 |
0.4%
|
|
| PCB is good for the Philhealth beneficiaries because there is a zero-billing policy. | 1 |
0.4%
|
|
| PCB is ok, it has more benefits and services offered than the usual out-patients benefits in a government hospital. | 1 |
0.4%
|
|
| Part of the Per Family Payment of PCBI should be appropriated to the Professional Fee of other LGU personnel who are involve in the implementation of PCBI. | 1 |
0.4%
|
|
| Part of the capitation should also be given to other social services. | 1 |
0.4%
|
|
| Philhealth and province is a good practice for benefits such as hospitalization benefits for the poor. | 1 |
0.4%
|
|
| Philhealth can really help the people. I advice them not to depend as NHTS-sponsored members but I encourage them to pay for monthly premiums also. Philhealth is very useful especially during emergency. I tell the people not to rely on the assi | 1 |
0.4%
|
|
| Philhealth is doing well because they are able to help indigents. It would be better if they could increase their benefits. | 1 |
0.4%
|
|
| Philhealth is not very effective because they don't have stocks of medication in the hospital so the patient still have to spent money for the medications. > The doctor's professional fee is very big for the physician because they still collect | 1 |
0.4%
|
|
| Philhealth is really helping our poor and indigent families. > The sharing of the capitation is not clear. The guidelines are not clear. | 1 |
0.4%
|
|
| Philhealth lacks information; we are not aware of the guidelines; I hope the MSWDO gets a share. | 1 |
0.4%
|
|
| Philhealth members when admitted to the hospital. | 1 |
0.4%
|
|
| Philhealth releases the I.D. of NHTS/CA members during the 4 quarter of the year and the tendency is that members cannot use up their I.D. | 1 |
0.4%
|
|
| Philhealth should include all the departments in the LGU that are involved in the implementation of the PCB1 program in a workshop. | 1 |
0.4%
|
|
| Philhealth should orient and disseminate pertinent information to all offices in the LGU. This would facilitate the cooperation between the branches within the LGU. | 1 |
0.4%
|
|
| Please include the MSWD staff in the sharing or distribution of the Professional Fee, component of the PCB1 since the MSWD is one of the offices involved in the implementation of the program. | 1 |
0.4%
|
|
| Please monitor the implementation of PCBI. | 1 |
0.4%
|
|
| Program is good but implementation is not appropriate to the beneficiaries' needs. Topographical error-submitted data is correct when returned to the DSWD office so many topographical errors. | 1 |
0.4%
|
|
| Programs of Philhealth is a great help, especially to indigents if automatically treated by the physician. | 1 |
0.4%
|
|
| Provide all medical services and medicines for free to the indigent members of the community. | 1 |
0.4%
|
|
| Provide orientation and seminars regarding the PCB that includes all departments in the LGU. It is also important that the community be informed of the privileges that are provided to them by the government. | 1 |
0.4%
|
|
| Purchase of medicines should include high quality medicines. >Personnel other than health staffs should receive professional fees(for non-health specific). | 1 |
0.4%
|
|
| RHU will conduct IEC to the constituents regarding the PCB1. (Suggestion) | 1 |
0.4%
|
|
| Regarding No Balance Bill, why do patients buy medicines from outside pharmacy. | 1 |
0.4%
|
|
| Release of list of sponsored or enrolled members arrived late thereby members were not able to maximize assistance. Release of Philhealth ID and MDR is always late, error in spelling. | 1 |
0.4%
|
|
| Renewals are delayed. The LGU no longer has budget to support regular member. | 1 |
0.4%
|
|
| Revise MOA on capitation to add social welfare, there should be an audit on how the capitation are used. | 1 |
0.4%
|
|
| Satifactory | 1 |
0.4%
|
|
| Services were okay. | 1 |
0.4%
|
|
| Since I'm not aware about the PCBI, I don't want to comment. | 1 |
0.4%
|
|
| Survey should have translation in tagalog so it could be understood. ….should explain about PCB or should give brochure about PCB. | 1 |
0.4%
|
|
| That the MSWDO should get a share from the capitation since work for the enrollment of the members. That there should be a clear guidelines. | 1 |
0.4%
|
|
| That the services will be provided completely. The sharing of the capitation is not fair. Why is it that the share of the Physician is very big compared to the other RHU staff and other LGU employees. Why is it that the MSWD Office doesn't get | 1 |
0.4%
|
|
| The MSWDO and its staff should get a share from the professional fee of the capitation. | 1 |
0.4%
|
|
| The MSWDO personnel should get a share of the professional fee of PFPR. > PCB is really helpful especially for the indigent members. | 1 |
0.4%
|
|
| The MSWDO should be given officially some share from the capitation. > Survey from NHTS beneficiaries was not coordinated with our office. | 1 |
0.4%
|
|
| The MSWDO should get a share in the capitation. | 1 |
0.4%
|
|
| The MSWDO should get a share in the capitation. >The guidelines for capitation sharing should be revised. | 1 |
0.4%
|
|
| The MSWDO should get a share in the capitation. The capitation fund is being hidden from us by the RHU. | 1 |
0.4%
|
|
| The MSWDO should get a share officially. | 1 |
0.4%
|
|
| The PCB funds should also be incorporated in the LGU funds. The budget officer should program funds in consultation for the LGU, the doctor only allocate the budget. | 1 |
0.4%
|
|
| The PCB is a good program implemented by the government. It addresses health issues that are present among the poor sectors in the community. The program could be improve by making the list of enrollees to the program more accurate. | 1 |
0.4%
|
|
| The PCB is really a big help, however, the listings are not accurate, there are double entry of names, wrong spelling of names and double entry of beneficiaries. | 1 |
0.4%
|
|
| The PCB must also include other diseases especially non-communicable diseases. | 1 |
0.4%
|
|
| The PCB program is good. | 1 |
0.4%
|
|
| The PCB1 program is a big help to the poor. The people in the community are somewhat provided with health security as services and medicines are made available to them. | 1 |
0.4%
|
|
| The Philhealth is good for the health needs of the people. Rabies vaccines should be free. | 1 |
0.4%
|
|
| The Philhealth memberships for indigents should be free of charge. >The doctor's fee in the hospital is too expensive. | 1 |
0.4%
|
|
| The Philhealth programs are useful to all regarding health insurance. | 1 |
0.4%
|
|
| The amount is not enough. It should be increased. | 1 |
0.4%
|
|
| The family data of the Philhealth members should be updated. And the Philhealth members should visit the center for consultation. | 1 |
0.4%
|
|
| The people has the assurance for their medication because of this PCB I program. | 1 |
0.4%
|
|
| The percentage of benefits from Philhealth is low. | 1 |
0.4%
|
|
| The premiums increased but the benefits decreased. | 1 |
0.4%
|
|
| The problem is there is no existing MDR-Member Dta Record, that is why it is hard for them to use the benefits | 1 |
0.4%
|
|
| The program addressed the needs of the poor families. It also helps the health aspects of LGU clientele. | 1 |
0.4%
|
|
| The program is good but the implementation should be reviewed especially on the identification of beneficiaries. | 1 |
0.4%
|
|
| The program is a big help to the community especially the poor families. | 1 |
0.4%
|
|
| The program is good but the materialization is defective. > Good only in planning, poor in implementation. > Issue on capitation unressolved?RHU will not give share on capitationbecause what is stated in MOA is only medical staff. | 1 |
0.4%
|
|
| The program is good. It helps the indigents but prescribed medicines should be provided not only to Philhealth members but also to non-Philhealth members or indigents who were not enlisted as beneficiaries. | 1 |
0.4%
|
|
| The program is ok since a lot of constituents benefits from it. | 1 |
0.4%
|
|
| The program should not restrict to its identified cases. It should be however cater all cases that the patient have, should have and will be having. | 1 |
0.4%
|
|
| The requirements on applying for the PCB is so meticulous. However the additional benefits on the PCB is good and very beneficial to the parents. | 1 |
0.4%
|
|
| The sharing of the professional fee is not fair. >The guidelines of the Philhealth is not clear. | 1 |
0.4%
|
|
| The sharing scheme is not clear. The MSWDO is not given share. > Lesser paper works. | 1 |
0.4%
|
|
| The survey is good atleast we are informed about the program. | 1 |
0.4%
|
|
| The survey is good in order to monitor the performance and the program its effectiveness to the LGU. | 1 |
0.4%
|
|
| There are medicines that are not covered by PCB of Philhealth. > The Philhealth reimbursments takes too long. | 1 |
0.4%
|
|
| There are so many things I learn about PCB. I know about Philhealth that RHU submits reports to Manila. Records management on my part must be organized. | 1 |
0.4%
|
|
| There should have been an extensive baseline survey to determine who would really be qualified to the PCB and to avaoid problems such as triple entry, wrong spelling and etc. | 1 |
0.4%
|
|
| This beneficial to the indigent families especially that nowadays, it's too expensive to be hospitalized. Also, they give priority to patients that are PCB members or in general, Philhealth members. | 1 |
0.4%
|
|
| Though the Philhealth contributions increased, the benefits you can avail increased too. | 1 |
0.4%
|
|
| Through PCB the RHU added staf/s. Everybody who visited RHU have medicines to take home. | 1 |
0.4%
|
|
| Through PCB, the Municipality was able to save. > The guidelines of PCB are not clear. | 1 |
0.4%
|
|
| To continue Zero-Balance indigent people confine in the hospital. | 1 |
0.4%
|
|
| To continue the implementation of PCB I Program of Philhealth. | 1 |
0.4%
|
|
| To enroll, identify other poor and extention of family for Philhealth benefits. | 1 |
0.4%
|
|
| To help less fortunate of the constituents there are still families not covered by the PCB I. | 1 |
0.4%
|
|
| To help the constuents to enhance their health and medical assistances. | 1 |
0.4%
|
|
| To help the indigent people to access the PCB I Program. To improve the PCB I services of Philhealth. | 1 |
0.4%
|
|
| Update of benefits, packages from PHIC. There should be reports of the awareness of benefits. Also update coverage of benefits…no communication from Philhealth. | 1 |
0.4%
|
|
| Upgraded services for indigent people. | 1 |
0.4%
|
|
| We didn't receive orientation from the municipal health office. | 1 |
0.4%
|
|
| We hope that the medicines at the RHU would be enough for the constituents. | 1 |
0.4%
|
|
| We need more information, dessimination about Philhealth benefits. We need more update from Philhealth. | 1 |
0.4%
|
|
| We want our office to know where the PFP should be spent on. We would like to be involve in the said program and to be oriented on the services covered by PCBI. | 1 |
0.4%
|
|
| We were not informed that a survey will be conducted. | 1 |
0.4%
|
|
| Well appreciated, responsive to needs of health, created a public value. Continue to expand PCB have a proper coordination Philhealth>NHTS>Local Government have the final validation. | 1 |
0.4%
|
|
| When we address the problem of multiple membership to Philhealth, they told us to just leave it for the meantime. These multiple memberships are out to deceased members, transferring them from other brgy's.etc. There are some areas that are not | 1 |
0.4%
|
|
| Why is it that only doctors recieves the professional fee? The MSWDO should also have a part in it, because it is the MSWDO who does the job in identifying benificiaries. | 1 |
0.4%
|
|
| Why is the capitation only distributed to the RHU while we do the basic data gathering work for the Philhealth, though internal arrangement was made that they will be given a share but bulk of work was given to them (DSWD). | 1 |
0.4%
|
|
| Why we were not included during the distribution of capitation. Why is some RHU's the MSWDO and accountant/treasurer were given? | 1 |
0.4%
|
|
| Wish to have annual survey regarding PCBI to determine the status of the constituents. | 1 |
0.4%
|
|
| Yes, it's very proper, it calls for it. It adds enhancement through this survey. | 1 |
0.4%
|
|
| involve our office in justifying the list for PCBI. | 1 |
0.4%
|
|
| part of the Per Family Payment should be for the LGU staff/personnel who are involved in the implementation of the program. | 1 |
0.4%
|
Warning: these figures indicate the number of cases found in the data file. They cannot be interpreted as summary statistics of the population of interest.