| Value | Category | Cases | |
|---|---|---|---|
| -9 | Don't know (spontaneous) | 5 |
1.1%
|
| -7 | There is only one available internet provider | 3 |
0.6%
|
| 1 | Unable to change provider | 20 |
4.2%
|
| 2 | With some difficulty | 52 |
11%
|
| 3 | With little difficulty | 110 |
23.2%
|
| 4 | With no difficulty at all | 284 |
59.9%
|